Dispatcher - Manassas, United States - F.H. Furr

F.H. Furr
F.H. Furr
Verified Company
Manassas, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:

About Us:

  • F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. "Absolutely the Best"
  • A proud major player in the residential home services business for over 42 years
  • The Company has over 750 employees across Virginia, Maryland, DC and Delaware with regional headquarters in Manassas, VA

Why Choose Us:

  • Competitive compensation and benefits package
  • Join a dedicated support team committed to your success
  • Thrive in a dynamic and fastpaced work environment
  • Be part of a reputable company with a legacy of excellence
  • Opportunities for growth and advancement

What We Need:
F.H.

Furr is seeking a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively.

As a vital part of our team, you will be responsible for coordinating schedules, prioritizing calls, and providing exceptional customer service


Responsibilities:


  • Efficiently schedule and dispatch field technicians for service calls and projects
  • Prioritize service requests based on urgency and location
  • Communicate effectively with customers to confirm appointments and provide updates
  • Coordinate with the team to allocate resources for emergency calls
  • Monitor field technicians' progress and adjust schedules as needed
  • Maintain accurate records of service calls and technician activities

Qualifications:

  • Service Titan experience required
  • Proven experience in a dispatching or scheduling role
  • Strong organizational and multitasking skills
  • Excellent communication and customer service abilities
  • Ability to work in a fastpaced, deadlinedriven environment
  • Detailoriented and able to accurately record and relay information

Benefits:


  • Companypaid Medical, Dental, and Vision Insurance
  • 401(K) Plan
  • Companypaid Long-Term Disability and Life Insurance policies
  • Shortterm disability and voluntary life insurance options
  • Generous PTO and Holiday Plan
  • Opportunities for professional development and advancement
Join our team and be a crucial part of delivering exceptional service to homeowners. Help us make homeowners' lives more comfortable and secure.
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