Medical Receptionist - Orangeburg, United States - Boston Childrens Health Physicians LLP
Description
OrganizationalResponsibilities:
- Performs duties to support the goals and objectives of Boston Children's Health Physicians in its efforts to provide quality service and patient satisfaction
- Demonstrate continuing education by completing all required annual trainings, as stated in the Training Curriculum, including but not limited to care coordination, population health management and selfmanagement support techniques.
- Complete annual corporate compliance training
- Understand and effectively communicate HIPAA compliance, corporate compliance and client confidentiality
- Ensure and/or remain in compliance with local, state and federal regulation
Responsibilities:
- Office responsibilities
- Verify all patient and family demographics
- Verify all insurance information
- Check the online previsit registration through the Phreesia program, adding and/or correcting any information in the patient database.
- Followup on any positive responses in the Coronavirus screening through Phreesia
- Phreesia should also be checked at the end of the day to prepare for the next day?s visits. Incomplete registration and positive screenings should be dealt with at that time.
- Checking the online payment of balances and copayments, and assisting parents in making these payments at the time of the visit if not done prior to the visit
- Assisting new patients in completing the registration forms
- Updating all information in the patient?s electronic record, including removing an Alerts that no longer apply
- Assist patients in obtaining access to the Patient Portal for each child in the family
- Manage referrals to specialists and insurance inquiries.
- Make appointments for future visits for patients as they exit.
- When necessary, assist in answering telephone calls, making and changing appointments Experience with Electronic Medical Records is essential, and familiarity with the NextGen EMR is a plus
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