Financial Specialist, Pediatric Specialties - Gainesville, United States - UF Health Shands Hospital

Mark Lane

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Mark Lane

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Description

Job Opening Summary:


Delivers excellent patient-centered service in a medical office setting by scheduling patient appointments, collecting co-payments/prepayments/other payments, reviewing patient balances, entering charges promptly and accurately, processing referrals and maintaining a comfortable wait experience for patients based on practice protocols and UF Health Physicians policies and procedures.

Greets patients professionally and provides a patient-friendly point of entry and/or exit. May be required to float to other practices or flex time, as needed, for staffing.


Job Opening Qualifications:


Minimum Education and Experience Requirements:


  • High school graduate or equivalent.
  • Two years of business/financial/physician practice experience preferred.
  • One year of financial, business, physician office or customer service required.
  • Must have knowledge of validating patient demographics and insurance information.
  • Associate's degree or equivalent course work may substitute for one year of required experience.
  • Excellent customer relations and phone skills a must.
  • Familiarity with CPT and diagnosis coding preferred.
  • Incumbent should be comfortable collecting payments in a professional manner.
  • Person should display initiative, have the ability to multitask, and be able to take on responsibilities.
  • Ability to problem solve and be a team member is essential.

Shift hours:8 a.m. - 5 p.m., Monday-Friday

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