IT Support Technician - Mesa, United States - Ovation Workplace Services

Ovation Workplace Services

Verified Company

Mesa, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Descriptoin:

Field Support L- onsite presence to support the team in PHX on the IT side and also coordinate any contractors & suppliers for customer and act as a contact person.

Tasks and areas of responsibility for onsite support:

Takeover of hardware in general
Quality check
Organizing various equipment/small parts (e.g. hotspots with SIM, cables,...)
Installation of laptops OTA (DELL hardware / framework agreement, ~2030 pcs, according to Manning RampUp plan)
Installation of equipment for the Office / Office Area project (printers, beamers, access points,...)
Setup of smartphones incl. organizing SIM card (framework contract)
Handover of devices to end users
Break&Fix for onsite equipment
End user support for IT problems
Contact/coordination with Support Graz if problems cannot be solved immediately

Coordination/Eyes&Ears if suppliers on site -> e.g. inspection of Internet / WAN production, LAN cabling, inspection of forestry steps on site (server room)

Pay:
$35, $52,000.00 per year

Benefits: