Director, Marketing and Communications - New York, United States - Museum of the City of New York
Description
Director, Marketing and Communications
- The Museum of the City of New York (MCNY) fosters understanding of the distinctive nature of urban life in the world's most _
The overriding mission of the position of the Director, Marketing and Communications is to stimulate
awareness of and visitorship to the Museum via various tactics—including, but not limited to, marketing; paid,
owned, and earned media; press; branding; etc.—to reach target audiences in the city, region, nation, and
strategies to engage and expand audiences. This full-time, exempt position, reports directly to the Chief
Operating Officer, serves on the senior staff team, and supervises two full-time staff members plus consultants.
Roles and Responsibilities
- Create and coordinate the implementation of a museumwide marketing strategy and plan with goals,
- Take responsibility for managing and developing MCNY's brand, which encompasses its permanent
programs, publications, collections, retail activities, venue rentals, and other initiatives.
- Amplify MCNY's exhibitions, programs, collection, education center, and content through the use of paid,
- Craft and implement a marketing strategy to support the awareness and growth of various MCNY earned
- Develop and manage the Marketing and Communications budget in a careful, strategic manner.
- Develop key messaging (in concert with other senior staff, as needed).
- Organize and/or oversee the writing and distribution marketing materials and press releases; compilation of
- Oversee placement of listings in key media outlets for exhibitions and events on an ongoing basis.
- Ensure that the website, digital, and social media campaigns support MCNY's goals and maintain a
social media tools into marketing and public relations strategies.
- Oversee MCNY's paid media efforts by developing, managing, analyzing, and optimizing all paid
- Oversee an uptodate array of media lists.
- Oversee production of promotional materials (postcards, brochures, etc.); oversee and create standards for
- Maintain close working relationships with members of the Development Dept. to promote their ability to
- Create various reports illustrating the status and success of various campaigns (marketing, digital, social,
- Occasional presence at evening and weekend events and programs may be required as needed.
- Perform other duties as needed
Preferred Qualifications
- A selfstarter with 57 years of marketing and public engagement experience ideally in a museum setting.
- A proven history of developing and maintaining positive professional relationships with the media and other
- A proven track record of developing, implementing, and maintaining an effective press strategy and
- A proven track record of increasing attendance/visitorship or similar metrics which demonstrate
- A thorough understanding of the traditional and digital media and the various methods of telling MCNY's
- The intellectual depth and curiosity necessary to gain an understanding of MCNY's mission and programs.
- Excellent writing, editing, and verbal communication skills.
- The analytical skills to interpret social media and online data to react to issues and concerns that may affect
- MCNY's communications strategies.
- The ability to articulate strategy and provide ongoing direction to implement that strategy.
- The ability to adapt to new trends and technology and incorporate them in media planning.
- The ability to multitask, prioritize, and organize workload for self and others, while meeting deadlines.
- The skills to collaborate effectively with colleagues, staff, external stakeholders, consultants, trustees, and
- The ability to build a successful marketing and communications team, inclusive of staff and consultants.
- Excellent staff management skills.
- A commitment to di
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