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IT Support Specialist
2 days ago
Dodson Brothers Exterminating Company Inc Lynchburg, United StatesJob Description · Job DescriptionJob Purpose: Provide technical support for software, hardware, and IT services to office and field personnel. · Responsibilities: · Serve as the primary contact for technical support for hardware and software issues. · Prioritize and respond to he ...
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IT Support Specialist
4 weeks ago
Horizon Behavioral Heal Lynchburg, United StatesJob Description · Job DescriptionHours: Full-time (37.5 hours per week) · Location: Lynchburg, VA · POSITION SUMMARY · The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioriti ...
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Bi-lingual Family Support Specialist
2 weeks ago
HumanKind Lynchburg, United StatesJob Description · Job DescriptionPOSITION SUMMARY: · The Family Support Specialist (FSS) provides home visitation services to pregnant and parenting families with children ages 0-5 who demonstrate an increased risk of child abuse and neglect. The goal of home visitation is to pro ...
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Pedagogical specialist/educator
1 week ago
Atlas Dynamics Lynchburg, United StatesJob Information · The Lebenshilfe Heilpädagogische Sozialdienste gGmbH is a medium-sized social enterprise in Duisburg, Germany. Founded by a group of parents, it has been our mission for over 60 years to support and promote children and adults with and without disabilities. We o ...
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CPS CVS Adoption Preparation Worker
1 week ago
Texas Department of Aging & Disability Services Lynchburg, United StatesJob Description: · CPS CVS Specialist · This is a position in Adoption Prep Unit. Adoption Prep seeks permanent placements through adoption. The position interacts routinely with children and families, representatives from various organizations, Texas Department of Family and Pro ...
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On-Campus Student Recruiter
2 weeks ago
InsideHigherEd Lynchburg, United States Administrative Jobs ,The On-Campus Student Recruiter assists in the effective recruitment of future "Champions for Christ" through our Visitors Center. This part-time student worker is pivotal to the success of Liberty University's recruitment efforts and will be asked to lead campus tours while assi ...
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Commonwealth of Virginia Lynchburg, United StatesJob Duties · The DBE Transportation Business Development Specialist will provide advice and assistance to the DBE and SWaM businesses engaged in state procurement, including construction projects such as highways, roadways, transportation facilities, and other public buildings. C ...
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Strategic Sourcing Specialist
3 weeks ago
BWX Technologies, Inc. Lynchburg, United StatesJob Description/Duties: · Identify, manage, escalate, and mitigate supply-based risks throughout the procurement life cycle in support of government contract requirements, operational goals and business strategy · Partner with other functional groups, including legal, contracts, ...
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Early Head Start Center Manager
3 weeks ago
HumanKind Lynchburg, United StatesPosition Title: Early Head Start Center Manager · Location: Lynchburg, VA · Benefits: · Salary Range: $36,000-$45,000 · Over 5 weeks of Paid Time Off and Holiday Pay to use at your discretion · Medical, Dental, and Vision · Flexible Spending Account (FSA) · 403(b) Retir ...
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Early Career ALARA Radiological Specialist
2 weeks ago
Framatome Lynchburg, United States Full time/Regular· What You've Accomplished · You have completed a B.S. in Physics or related discipline. You may have also obtained an advanced degree in similar fields. Plus 0-2 years additional experience in radiation protection or health physics or at least 2 years of related professional e ...
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Fire Protection Engineer
2 weeks ago
Innova Solutions Lynchburg, United States Direct HireImmediately hiring for a Fire Protection Engineer: · Position type: Full-time/Direct Hire · Location: Lynchburg, VA · As a Fire Protection Engineer: · As a Fire Protection Engineer you will be performing technical evaluations associated with new facility equipment and modificati ...
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Marketing Consultant
2 weeks ago
Sinclair Broadcast Group Lynchburg, United States Full timeJob Description · POSITION SUMMARY · We are looking for a marketing specialist and dedicated sales professional responsible for driving growth of assigned accounts, uncovering new opportunities, nurturing strong relationships with existing clients, and establishing a network to s ...
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Special Education Teacher
3 weeks ago
Lynchburg City Schools Lynchburg, United StatesESSENTIAL FUNCTIONS · Employ special educational strategies and techniques during instruction to improve the development of sensory and perceptual motor skills, language, cognition, and memory. · Instruct students in academic subjects using a variety of techniques such as phonet ...
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Account Manager
2 weeks ago
McGriff Insurance Services Lynchburg, United States Full timeThe position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. · Regular or Temporary: · Regular Language Fluency: English (Required) · Work Shift: · 1st ...
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Early Head Start Center Manager
3 weeks ago
HumanKind Madison Heights, United StatesPosition Title: Early Head Start Center Manager · Location: Lynchburg, VA · Benefits: · Salary Range: $36,000-$45,000 · Over 5 weeks of Paid Time Off and Holiday Pay to use at your discretion · Medical, Dental, and Vision · Flexible Spending Account (FSA) · 403(b) Retireme ...
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Early Head Start Teacher
3 weeks ago
HumanKind Lynchburg, United StatesPosition Title: Early Head Start Teacher · Location: Lynchburg · Benefits: Salary Range: $14.00-$16.80/Hour · Over 5 weeks of Paid Time Off and Holiday Pay to use at your discretion · Medical, Dental, and Vision · Flexible Spending Account (FSA) · 403(b) Retirement plan wit ...
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Early Head Start Substitute
2 weeks ago
HumanKind Lynchburg, United StatesBenefits: Salary Range: $12.00-$14.40 · 403(b) Retirement plan with company match and contribution · Professional development opportunities · Company growth and advancement · Flexible scheduling · Summary: Are you passionate about early childhood education and making a posit ...
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Marketing/NPD Claims Specialist II
3 weeks ago
Emerge Talent Cloud Lynchburg, United StatesJob Description · Job DescriptionMarketing/NPD Claims Specialist II (Lynchburg, VA)Department: · Marketing · Marketing/NPD Claims Specialist supports new product development and launch for power core, core and legacy Prestige brands by leading prototype evaluation (using employee ...
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Early Head Start Teacher
4 weeks ago
HumanKind Lynchburg, United StatesPosition Title · : · Early Head Start Teacher · Location: · Lynchburg · Benefits: · Salary Range: · $14.00-$16.80/Hour · Over 5 weeks of Paid Time Off and Holiday Pay to use at your discretion · Medical, Dental, and Vision · Flexible Spending Account (FSA) · 403(b) Retirement pla ...
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Talent Acquisition Specialist
3 weeks ago
VA Department of Transportation Lynchburg, United StatesPlease apply online at · Title: Talent Acquisition Specialist · State Role Title: Human Resource Analyst II · Hiring Range: $70,310 - $114,254 · Pay Band: 5 · Agency: VA Dept of Transportation · Location: Lynchburg District Office · Agency Website: · Recruitment Type: General P ...
IT Helpdesk Remote Support; Support Specialist I - Lynchburg, United States - InsideHigherEd
Description
The Support Specialist's primary responsibilities are technical support and customer service. Support Specialists ensure end users can accomplish business and education tasks by helping them resolve technical issues. Support Specialists receive, prioritize, document, and ultimately resolve end user computer related help requests via Phone and Chat Queues. Problem resolution may involve the use of diagnostic and help request tracking tools, remote troubleshooting, and/or software installation. Support specialists coordinate with other IT departments to ensure that reported issues are being resolved. Must have home internet service to provide support while working from home. Must accomplish necessary certifications within required timeframe (MOS, IC3 Fundamentals, and others as required). This position requires 40 hours/week, performance of duties via home internet access, and includes weekend and evening shifts. The exact schedule will be determined based on current staffing needs. Office hours are 7AM – 12AM Monday – Friday. 10AM – 6PM Saturday, 1PM – 12AM Sunday.
Essential Functions and Responsibilities
1. Maintain call and support metrics at required level for assigned area.
2. Escalate tasks due to need for higher level of technical ability or customer service skills required.
3. Utilize help request system to document work and customer interaction.
Qualifications, Credentials, and Competencies
Minimum Qualifications:
1. A designated home workspace free of distractions.
2. A reliable high speed home Internet connection(10Mbps Download, 5Mbps Upload).
3. Familiarity with computer hardware, software, operations, and common problems.
4. Ability to learn new technologies and concepts quickly.
5. Strong customer service, interpersonal, and communication skills.
6. Previous education or professional certifications may be considered in lieu of work experience.
Preferred Qualifications:
1. Two-year college degree, with a concentration in Computer Science or related discipline or equivalent work experience.
2. A minimum of one year of experience in computer troubleshooting or a similar technical field.
3. Familiarity with Liberty University's IT systems, policies, and organization.
4. Microsoft Office Specialist certifications: Excel, Word, PowerPoint, Outlook.