Technology Systems Trainer - Camden, United States - The Michaels Organization

The Michaels Organization

Verified Company

Camden, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives - ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

Design and implement IT training initiatives for all employees
Work with various businesses across the organization to identify training needs, and creating methods for proper instruction
Develop training materials, including user guides, manuals, tutorials, and other instructional resources to support the functional use of the systems
Ensure all training materials are consistent and aligned with The Michaels Organization brand and are uptodate with the latest technology updates and changes
Conducts introductory training sessions, specialized training workshops for employees and leaders across multiple businesses providing handson support to trainees
Coordinate scheduling and manage attendance for training sessions
Perform all necessary administrative tasks in preparation for and delivery of programs, initiatives, and events
Troubleshoot technical issues encountered during training sessions
Document training outcomes, evaluate the effectiveness of training programs and make recommendations for improvements
Work in partnership with the marketing team in drafting and disseminating information about programs, initiatives, and events, driving awareness across the organization
Stay updated on industry trends and best practices in IT training
Participation in the implementation of new software
Engage in User Acceptance Testing (UAT) throughout the implementation of new software

Required Experience:

Minimum 5 years of technology related training experience
Proven experience with developing and implementing training programs
Great communication skills and the ability to work with employees from multiple business units
Highly organized with exceptional attention to detail
Ability to handle multiple priorities in a fastpaced environment

Required Education/Training:

Bachelor's degree in Computer Science or related field.
Proven work experience as an IT Trainer, Technical Trainer, or similar role
Extensive knowledge of Google Workspace.
Basic knowledge of Yardi, Realpage, Salesforce, Tableau
Familiarity with webbased learning platforms and modern educational techniques
Additional certification in training (e.g., Certified Technical Trainer) is a plus

Required Skills and Abilities:

Understanding of adult learning principles, learning styles, and experiential learning
Ability to build relationships, connect and engage with others quickly
Proven ability to manage multiple projects/programs
Customerfocused and selfdriven individual with a responsive approach, capable of multitasking and thriving both independently and within team settings, even when faced with tight deadlines
Demonstrates flexibility and experience with problem solving, fostering teamwork, and managing change.
Good understanding of corporate computer security principles
Excellent communication skills with the ability to explain technical terms plainly

Working Conditions:

General office environment.
Normal office noise level, with occasional moderate noise.

Salary Range Information
The range displayed on each job posting reflects the targeted base salary for the position.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Rewards & Benefits

We know Michaels' promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us.

As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc.

, generous paid time off, a 401 (k) plan with a company match, and so much more:

Help make the world a better place in a teamoriented environment.
Grow with our organization through various professional development opportunities.
Collaborate and thrive in a company culture where all are welcome

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day.

Come join our team. You're going to love it here

Pay:
From $1.00 per year

Benefits: