Coordinator, Memberships - Houston, United States - University of Houston-Downtown
Description
This position is 100% on campus
Hourly Rate:
$20.68/hr. or higher, commensurate with experience and/or education
JOB SUMMARY
The Coordinator, Memberships and Outreach coordinates outreach and membership efforts for Sports and Fitness including the strategy, tracking, reporting, and outreach at UHD.
The Coordinator is responsible for member recruitment, engagement and retention strategies, developing membership drives and campaigns, creating and leading outreach events and tracking/reporting memberships.
DUTIES
- Assists in implementing a variety of outreach programs and events at UHD and, at times, our satellite locations
- Collaborates on events/programs with departments across campus and Sports and Fitness program areas
- Collaborates with the Director and Associate Director to host and create Sports and Fitness camps
- Develops, implements, and leads Sports and Fitness member recruitment, engagement, and retention strategies
- Leads the peer health education program for holistic wellbeing to conduct outreach programs
- Tracks and reports membership numbers
- Coordinates with marketing to develop membership drives and campaigns to increase memberships
- Creates and implements special events, Fitness on the Go events (lunch & learns, stretch breaks, group fitness classes for departments/organizations), and promotional activities
- Supervises the university mascot EdUGator
MARGINAL DUTIES
- Performs all other duties as assigned
SUPERVISORY RESPONSIBILITIES
Direct Reports:
- Supervises student workers
Delegation of Work:
- Regularly assigns work to subordinate(s)
Supervision Given:
- Supervises the work of student employees
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge:
- Knowledge of the principles of customer service and the related trends, issues, and accepted practices
Skills:
- Good technical skills, including proficiency in MS Office
- Strong analytical and problemsolving skills
- Excellent customer service, interpersonal, and communication skills
Abilities:
- Ability to assign work and supervise others
- Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
WORK LOCATION AND PHYSICAL DEMANDS
Primary Work Location:
- Works in an office environment, lobby customer service island, or reception area
Physical Demands:
- The individual has discretion in relation to walking, standing, etc., and has mínimal exposure to physical risks
Qualifications
Required Education:
- Bachelor's degree
Required Experience:
- Minimum of three (3) years of related job experience
License/Certification:
- None required
PREFERRED QUALIFICATIONS
- One (1) year of leadership/supervision experience
- Higher education experience
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