Front Desk Agent - San Ysidro, United States - Valli Hi Motel

Description

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, and rates.


Responsibilities:

• Welcome guests upon their arrival and assign rooms.
• Provide information about our hotel, available rooms, rates and amenities.
• Perform all checkin and checkout tasks.
• Manage online and phone reservations.
• Respond to clients' complaints in a timely and professional manner.
• Inform customers about payment methods and verify their credit card data.
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully

- furnished to accommodate guests' needs

• Maintain updated records of bookings and payments.

Skills:

• Proven working experience in relevant field
• Ability to work independently and remain motivated
• Helpful with customer service orientation
• Excellent communication and organizational skills
• Prioritisation and time management skills
• Professionalism along with speed and attention to detail
• High school degree

Job Type:
Part-time


Pay:
From $17.00 per hour


Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Holidays
• Weekends only

Work setting:

• Inperson

Education:

• High school or equivalent (preferred)

Work Location:
In person