- Develop and execute strategic recruitment and growth plans for staff and Independent Contractors/Drivers.
- Continuously assess performance and adapt strategies to optimize results.
- Foster strong communication and relationships with clients to ensure exceptional service delivery.
- Enforce and implement company policies and procedures consistently.
- Lead negotiations with vendors and service providers to achieve the best value.
- Promote and uphold a safe working environment, instilling a culture of safety.
- Regularly review KPIs and incorporate process improvement strategies.
- Conduct team meetings and training sessions to enhance performance.
- Assist in the development of annual plans for equipment, vehicles, and staffing needs.
- Engage in P&L performance, aligning decisions with financial goals.
- Develop and manage the annual operations budget.
- Drive long-term excellence initiatives.
- Ensure compliance with all relevant local, federal, and state legislation.
- Address and resolve operational issues efficiently.
- Ensure timely and accurate compensation for drivers, maintaining ethical standards.
- Monitor quality control scores and address performance issues.
- Verify that Independent Contractors/Drivers are fully qualified with necessary documentation and licenses.
- Minimum of five years of experience in the transportation, logistics, or a related industry.
- Proven experience in managing a team of employees.
- Regular experience working with Independent Contractors.
- Strong financial management skills.
- Bilingual in Spanish is highly desirable.
- Bachelor's degree in Business, Supply Chain Logistics, or a related field is preferred.
- Proficient in Microsoft Excel, Outlook, and Word.
- Strong customer service orientation.
- Effective time management and ability to meet deadlines consistently.
- Team player with flexibility and patience.
- Excellent organizational, communication, and problem-solving skills.
- Self-motivated and capable of working independently.
- Leadership and team management skills.
- Proficiency in English for effective communication and paperwork accuracy.
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Operations Manager - Oklahoma City, United States - RemX
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Description
Job Description
Job DescriptionOperations Manager
Type: 6 Month Contract to Hire; 100% in office; Monday to Friday
Key Responsibilities:
Qualifications:
Skills and Abilities:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We offer a variety of staffing solutions, including:
Temporary, temp-to-hire, direct hire
Independent contract placements
Executive search
Managed staffing and outsourced workforce solutions