Service Advisor - Prospect, United States - Spectrum Industries

Spectrum Industries
Spectrum Industries
Verified Company
Prospect, United States

1 month ago

Michael Johnson

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Michael Johnson

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Description

Your career at Autohaus Sirch in the Allgäu region

As a family-owned company, we have been successful since 1988 with four locations in the Allgäu region. In our branches in Kempten, Memmingen, Leutkirch, and Rammingen, we offer a comprehensive sales and service range to inspire our customers with mobility solutions. For over twelve years, we have built up our expertise in the field of e-mobility and are a leading player in the market. We place the utmost importance on quality, expertise, and customer satisfaction.

To strengthen our team in Kempten, we are looking for a Service Advisor (m/f/d).

Tasks and Responsibilities

  • Conducting customer consultations / discussing customer requests directly at the vehicle
  • Point of contact for customers for all technical questions about their vehicles
  • Creating cost estimates
  • Ensuring timely completion of orders while maintaining quality standards
  • Checking completed repair work and vehicle acceptance
  • Evaluating completed orders, as well as coding and initiating invoice creation
  • Discussing completed work with the customer
  • Warranty case processing, documentation, cooperation with appraisers
  • Conducting sales conversations for spare parts, accessories, tires, and
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