Community Health Worker-harris County, Northeast - Houston, United States - UnitedHealthcare

UnitedHealthcare

Verified Company

Houston, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start
Caring. Connecting. Growing together.

The
Community Health Worker will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs.

Working Schedule:
Schedule is Monday through Friday standard business work hours 8am to 5pm Central Standard Time.

If you are located within Harris County, Northeast, Central, TX, Tarrant and Bexar County, TX region, you will have the flexibility to telecommute* as you take on some tough challenges.

This role requires some field-based work and home-based office.

Primary Responsibilities:

Assess, plan, and implement care strategies that are individualized by the member and directed toward the most appropriate, lease restrictive level of care
Utilize both company and communitybased resources to establish a safe and effective case management plan for members
Collaborate with patient, family, and healthcare providers
Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services
Communicate with all stakeholders the required healthrelated information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team
Document all member assessments and referrals provided
Participate in Interdisciplinary team meetings
Understand insurance products, benefits, coverage limitations, insurance, and governmental regulations as it applies to the health plan
Understand role and how it affects utilization management benchmarks and quality outcomes
You'll need to be flexible, adaptable and, above all, patient in all types of situations
Engage members either face to face or telephonically
Adhere to detailed, specific documentation requirements in the member's health record
Proactively engage the member to manage their own health and healthcare using Motivational Interviewing Skills
Utilize solid skill sets of managing multiple tasks at a time, being selfmotivated, driven toward quality results, managing time well, being very detailed oriented and organized, work well in a team and on your own, and ability to manage multiple deadlines

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED (or higher)
3+ years of experience working within the community health setting in a health care role
Familiarity with Microsoft Office, including Word, Excel, and Outlook
If required, reliable transportation and the ability to travel in this 'assigned area' to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices if field based
Ability to travel for quarterly meetings
High speed internet in residence

Preferred Qualifications:

Bachelor's Degree in Social Work, Licensed Practical Nurse (LPN), or CNA/HHA
Reside within commutable distance of assigned duties
Makes member touchpoints
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected_ _veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any