Care Coordinator - Staten Island, United States - Centers Care Solutions

Centers Care Solutions
Centers Care Solutions
Verified Company
Staten Island, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Care Solutions' goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living.


JOB SUMMARY:


PRIMARY RESPONSIBILITIES:


  • Provide nonclinical support for Care Management.
  • Filter and escalate calls or issues to the appropriate department when necessary
  • Document daily calls in software and follow clinical operation guidelines and polices which include, but are not limited to: documentation of problems, interventions and outcomes
  • Able to establish and maintain strong working relationships both internally and externally.
  • Ensure all job responsibilities are carried out in compliance with the company and State and Federal regulations.

Required:


  • High School Diploma

Preferred:


  • Bachelor's Degree

Required:


  • Minimum of 2 years of customer service experience
  • Strong written and verbal communication skills
  • Strong multitasking abilities

Benefits:


  • Hours 9:00am5:00pm
  • Paid Training
  • Medical/Dental
  • Commuter Account/Free Parking
  • 401k with Company Contribution
  • Generous Paid Time Off and Paid Holidays


Care Solutions is committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our employees and our business.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law and will not be denied employment.

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