Imaging / Deployment Technician - Fort Lauderdale, United States - TEKsystems

TEKsystems Fort Lauderdale, United States

3 weeks ago

Description

CANDIDATES MUST SIT IN SUNRISE, FL

Top Skills Details:

Imaging, Windows, Hardware, Customer service, asset management, Deployment, SCCM, mac

Description:

Knowledge of technical infrastructure and end user computing including networking, telecom, broadband, hardware, software and configuration.

Strong understanding and knowledge of call center environments; applications, portals, telephony, testing.

Enterprise and strategic thought process with the ability to plan, analyze, design, implement, and operate.

Prefer demonstrated experience in resolving complex technical issues in a fact-based way that produces results quickly and maintains relationships

Ability to build effective working relationships with the business (call center being a key), Technology, and vendor partner leaders

Excellent verbal and written communication skills and negotiation skills

Understanding of infrastructure platforms, services and technology processes

Self-motivated and driven to identify and deliver appropriate solutions

Strong knowledge of Microsoft Windows, Mac, Mac O/S, Windows Office Suite & Outlook

Working knowledge of connectivity type tools (wireless, Cisco AnyConnect, Citrix)

Skills:

Imaging, Windows, Hardware, Customer service, asset management, Deployment, SCCM, mac, Troubleshooting, helpdesk, help desk support, asset inventory, Microsoft

Additional Skills & Qualifications:

Ability to work independently and ask questions/escalate issues. This person will be working closely with a mentor to achieve the desired outcomes of the "Refresh" initiative.

Strong Customer Service skills as you will be interacting with end users virtually (chat, email) and over the phone.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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