Cafe Manager - Austin, United States - The Dead Rabbit - Austin

Description

The Dead Rabbit & Neighbourhood Café are looking for a Food & Beverage cafe Manager to join our team in Austin, Texas, reporting directly to the owner & operator of Neighbourhood café & partner, The Dead Rabbit.

The Food & Beverage manager will be responsible for the operations of the Austin Cafe, including business operations, supply ordering, people management and reporting.

Responsibilities:

• Oversee all Austin space food and beverage operations including stock management, vendor relationship management and daily reporting while maintaining compliance with company procedures and policies
• Ensure all ordering is done in a timely manner while maintaining an accurate inventory
• Consistently assess food and beverage business to reports on the financial and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for guests and staff
• Responsible assessing the f&b business on a weekly/daily basis and in providing reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promote exceptional experience(s) for guests, staff
• Strategically recruit, train, and manage the front of house and back of the house teams to ensure the successful daytoday operations and customer experience, maximizing functions within the private space along with the Space and Cafe managers and assistant manager
• Oversee and managing disciplinary records within the cafe, ensuring clear communication of and adherence to established standards of conduct and shop guidelines
• Complete monthly schedule for the Cafe team in accordance with the company's budget and business needs
• Complete weekly payroll in accordance with the company's policies
• Responsible for ensuring all Health & Safety requirements to ensure a well maintained and inviting environment that is in compliance with all guidelines in Austin, Texas
• Ensure all maintenance records are up to date
• Communicate regularly with executive leadership regarding sales, staffing, employee performance, and overall operational efficiency
• Always demonstrate an authentic, bestinclass approach to customer satisfaction whilst role modeling for the team on best practices aligned with company guidelines and ethos
• Drive a highperformance, community driven culture across the team by setting clear expectations and targets, giving prompt and appropriate feedback to direct reports, and supporting development of the team
• Assist with the development of cafes as needed
• Greet guests with a genuine and warm welcome.
• Offer answers to questions and concerns with patience, confidence and professionalism.
• Maintain professional image while on duty with well grooming hygiene and prescribed uniform
• Influence a fun and positive atmosphere by being approachable and professional

Qualifications:

• Exhibit excellent organizational skills to effectively plan and execute short

- and long-term projects aligned with the global strategy

• Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented
• Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable.
• Prioritize and manage multiple tasks within tight deadlines

Requirements:

• 2 + years of experience
• Ability to work a flexible schedule including days, evenings, weekends and holidays
• Food/Beverage knowledge in acoffee & brunch environment preferred
• Knowledge in Microsoft

Additional Physical Requirements:

• Must be able to seize, grasp, turn and hold objects with hands
• Must be able to work on your feet for at least 8 hours
• Must be able to work weekends, holidays and late nights
• Fast paced movements are required to go from one part of the space to others
• Must be able to move, pull, carry, or lift at least 40 pounds
• Occasionally kneel, bend, crouch and climb as required

Who we are

• We are an Irish brunch cafe based in Belfast. Neighbourhood's origin came about as Oisin McEvoy and Ryan Crown wanted to create an effortless, local spot where friends, families and colleagues can come together and experience an elevated brunch and coffee offering that represents the best of Irish coffee and local ingredients.

Combining Oisin's operational expertise with Ryan's design eye, the vision was to create a design led, brunch focused cafe for locals, tourists and workers alike.

At Neighbourhood, we are firmly committed to maintaining an exceptional level of quality. This unwavering dedication to excellence is evident every single day in the meticulously crafted coffee that we produce. Each cup serves as a testament to our high standards, embodying our passion and commitm