- Communicate job requirements and responsibilities to drivers
- Provide counseling and evaluation reports to local management
- Ensure drivers perform assigned duties correctly and safely
- Investigate incidents and accidents, prepare necessary reports
- Handle customer service issues and inquiries professionally
- Monitor driver safety and performance
- Assist in driver recruitment
- Prepare operational reports and maintain records
- Conduct road checks, routing, training, and other relevant tasks
- Meet all driver qualifications at the location
- Obtain and maintain CDL to operate vehicles
- Perform any additional assigned tasks
- Supervisory capability with a diverse workforce
- Proficiency in MS Office products, especially Excel and Word
- Strong written and verbal communication skills
- Basic math proficiency
- Previous transportation knowledge is a plus
- Ability to multitask and work independently in a fast-paced environment
- Exceptional customer service and problem-solving abilities
- First Student offers competitive compensation and benefits, including health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.
- The company is committed to creating an inclusive, diverse working environment
- Promotion opportunities are available through the Aspiring Manager Program
- Extensive training provided in safety, security, technology, and job efficiency
- Community service and impact are integral parts of the job
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Transportation Operations Supervisor - Hamden, United States - Workatfirst
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Description
The Operations Supervisor role at First Student is all about overseeing day-to-day field operations with a focus on maintaining high levels of customer service and efficiency in a safe manner.
Job Description:
As the leading school transportation solutions provider in North America, First Student handles 5 million student journeys daily, surpassing all U.S. airlines combined.
Apply now to kickstart your career journey with First Student!
*First is an equal opportunity employer and promotes an inclusive culture supporting growth for all.*