Sales Manager - Seascape Resort Dr Aptos, California, United States
6 hours ago
Job description
DescriptionSUMMARY:
The Sales Manager is responsible for developing business from the markets within their assigned territories, meeting and/or exceeding individual sales goals through the maximization of sales efforts, development of potential markets, and thorough administration of assigned responsibilities through reasonable delegation and attention to details.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Schedule appointments for sales calls with key accounts and prospective clients, when appropriate, to target areas.
- Call on companies and associations to solicit and develop new business from markets.
- Meet and/or exceed individual quarterly sales goals in order to meet annual budgeted revenues.
- Secure and book meetings and conferences.
- Dedicate majority of time to direct sales utilizing email, telephone, Linked In, Delphi etc.
- Foster relationships with new and existing clients in order to build loyalty to the resort.
- Maintain and update information in Delphi on all accounts.
- Respond promptly to all correspondence from within salesperson's market and territories and set routine trace dates and follow up.
- Conduct site inspections and property tours as often as possible and follow through accordingly to secure business.
- Attend trade shows pertinent to salesperson's market and territories.
- Attend trade association meetings, seminars, and functions through membership in associations (i.e. MPINCC, SVBTA & BABTA)
- Perform general office duties and assist other sales personnel, as needed and required.
- Build and maintain rapport with corporate and association meeting planners through memberships and contacts in resort and hotel industry associations.
- Maintain a working relationship with departments interacting with conference groups (i.e. Front Office, Catering & Conference Services, and Accounting etc).
- Contribute and work as a "Team" member in all facets of the position. Assist with responding to RFPs and leads for all Sales Managers in order to secure business to ensure the sales team meets and/or exceeds the team's overall sales goals per quarter.
- Stay abreast of industry trends and make recommendations of changes which would have a positive impact on operations and service to ensure 100% guest satisfaction.
- Assist DOS in their absence with compiling and distributing 90 Day Forecast reports, RFPs and lead distributions and responses, site visits, revenue management and business reviews.
- Perform other related duties as requested by the Director of Sales.
ABILITIES:
- Strong motivational, innovative, and interpersonal skills.
- Provide leadership in order to influence, develop, and empower associates to achieve objectives with a team approach.
- Exceptional verbal and written communication, listening and leadership skills.
- Ability to communicate and collaborate with senior and all levels of management within all departments.
- Attention to detail.
EDUCATION AND/OR EXPERIENCE:
- Two or more years of college or a minimum of three to five year's related industry experience and/or training; equivalent combination of education and experience.
- Sales and marketing, front office and/or catering and conference services experience a plus.
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