Desktop/end user support - New Britain, United States - Diverse Lynx

Diverse Lynx New Britain, United States

5 hours ago

Description

My name is Taposshi and I'm a Technical Recruiter at Diverse Lynx. We provide IT/Non IT/Healthcare Consulting Services to our customers immediate and long-term resource needs. I am contacting you either because your resume has been posted to one of the internet job sites to which we subscribe or you had previously submitted your resume to Diverse Lynx. We now find your resume matching for Desktop/End User Support Engineer opportunity with our client at New Britain CT Onsite. The job description is

Role Desktop/End User Support Engineer
Location - New Britain CT Onsite
Contract position

J ob Description

Deskside Support
Install/reinstall Of Customer standardized Image in case of OS issue/new install request.
IMAC (install, Move, Add, Change) for End user devices
EUC Peripheral Support
Resolve issues related to but not limited to laptop/desktop, EUC application support (Microsoft office and other).
Remote support of Desktop services for small site.
Coordination with Vendors and Webster internal teams
Health-check for EUC devise for security patches using SCCM console to ensure all patches are pushed and compliant.
Service Improvements Procedures
Hands and feet Support to Network and Windows team
Cabling and touch services for End user equipment.
Support for periodic events annual and interim meetings, board meetings etc.
Basic support for Tablet/Mobile device Webster application issue
Reporting
Support for periodic events annual and interim meetings, board meetings etc.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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