Customer service manager - Mooresville, United States - SilverWorks

SilverWorks
SilverWorks
Verified Company
Mooresville, United States

1 month ago

Michael Johnson

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Michael Johnson

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Description

We connect generations

JUHI is a startup that was founded in Berlin in March 2018. As the first provider in Germany, we support people in need of care in their daily lives with students and apprentices.

We are looking for a full-time or part-time account manager in Mooresville who is passionate and dedicated to ensuring that our customers and partners are completely satisfied.

These tasks await you:

Customer service - the satisfaction of our customers is your top priority

You ensure the satisfaction of both new and existing customers through excellent service and continuous support

You are available to assist new and existing customers with any questions by phone until their first appointment is scheduled

You advise potential customers about JUHI's services and successfully guide them to contract closure

How you can impress us:

  • As a communicative person, you enjoy interacting with customers and finding solutions to any problem.
  • Ideally, you have completed a commercial apprenticeship.
  • Experience in advising people in need of care and their relatives is desirable.
  • Even in difficult situations, you remain calm and can use your persuasive skills to inspire customers about our services.
  • You work independently and prioritize your tasks sensibly, even in stressful situations.
  • Your good organization and
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