Receiving and Processing - Rockford, Illinois, United States - Mercyhealth

Mercyhealth Rockford, Illinois, United States

1 day ago

Permanent

Description

Overview:
Draws blood from patients, processes specimens and performs administrative duties as required. Work at other Mercy facilities performing the same functions, as required. Work alternate shifts, weekends and holidays as needed to adequately provide services. Perform other duties and projects as assigned.

Responsibilities:
Essential Duties and Responsibilities

Proficient with Hospital Information System (HIS) and Laboratory Information Systems (LIS) to release orders or register patients as needed.

Performs patient registration, payment collection, data entry of demographic and insurance information and other procedures as necessary to support efficient sample processing.

Transfers patient test requests from scripts, requisitions, and verbal orders into the HIS and laboratory computer systems.

Answers and screen telephone calls in a professional and helpful manner.

Resolve unusual or unclear test orders by contacting the physician, nurse, reference laboratory and documents actions taken. Refer all unresolved issues to the appropriate supervisor.

Generates lists and labels. Runs daily reports.

Reviews order monitor and investigate the collection summary report.

Assess orders for special collection requirements; patient preparation and appropriate order of draw.

Accurately identify patients using two patient identifiers. Proficiently perform phlebotomy on patient population to obtain blood specimens.

Possess the ability to assess patient response to procedure and interact with the patient at a level that is understandable and comfortable for the patient.

Assess patient reaction to procedures and adjust process as indicated. Obtain medical/supervisory assistance as necessary. Accurately identify and label specimens with patient name, date of birth, date and time of collection and collector code.

Assure specimen integrity by using aseptic technique and following appropriate procedures.

Proficiently collect other samples as indicated including throat swabs, MRSA swabs, urine samples, heel sticks, finger sticks, blood cultures and blood bank specimens.

Performs arterial punctures to obtain blood specimens from adults including the appropriate collection charge. (RMH Phlebotomy only).

Performs glucose tolerance and hormone stimulation specimen collection in the specified time increments, as well as accurate patient preparation.

Performs research program, Lab One, and special collection kit specimen collection.

Provides patient instruction in the collection and handling of personally collected specimens.

Performs specialized sample collections including breath alcohol testing, random urine drug screens, pre-employment urine drug screens and legal urine drug screens.

Receives and accessions collected specimens using LIS, examines for testing acceptability, centrifuges and aliquots specimens as needed and delivers to the appropriate section in the laboratory or batches specimens for courier pick-up.

Appropriately notify testing personnel of stat requests.

Accept specimens from a variety of internal and external customers; sort samples; resolve specimen identification or requisition issues; utilize LIS to appropriately receive specimens; package and track specimens for transportation to reference laboratories.

Possess working knowledge of insurance processes specific to reference laboratories to assure billing is done in accordance with government regulations.

Drives laboratory owned or personal vehicle to client sites, patient homes or facilities. Performs accurate specimen collection at client sites, patient homes or facilities. Transports specimens properly to the lab.

Assure receipt of samples to the laboratory; assure appropriate processing of samples including administrative functions for billing according to regulatory requirements.

Performs limited waived testing including blood glucose monitoring according to established procedures.

At the supervisor's discretion perform rapid flu and strep tests, mono testing, pregnancy testing and dipstick urinalysis according to established procedures.

Perform quality control procedures and proficiency testing accurately and as closely as possible to patient testing. Call critical results to the appropriate licensed caregiver and chart reports as needed.

Depending on location may be required to perform electrocardiogram tracing ten lead and pediatric EKGs. Communicates critical results to authorized personnel. (Only at legacy Rockford locations).

Perform result entry in the LIS.

Performs temperature checks.

Cleans and checks laboratory glassware.

Assists with inventory and maintenance of supplies at an appropriate level Submits orders for supply acquisition; receives and stocks supplies.

Fills supply requests from clients and providers.

Conduct orientation and training of new partners; coach in customer service excellence on an ongoing basis; assures competence of new partners prior to release of partner from training program; provide input for performance evaluations for phlebotomy partners to phlebotomy supervisor.

Attend annual nursing skills fair and assist in training activities at fair.

Evaluate new products as necessary; provide written documentation of evaluation activities as required by regulatory agencies.

Demonstrate exemplary phlebotomy skills with all types of patients; Use these skills to serve as a resource to the phlebotomy team.

Takes ownership of the department; Identifies areas for improvement and makes suggestions to Phlebotomy Supervisor; Possesses ability to resolve issues.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

High school diploma or equivalent.

One year experience as a phlebotomy technician and/or demonstrates the ability to perform above essential duties.

Experience as a Paramedic, EMT, CNA and/or MA helpful.

Certification and Licensure

Phlebotomy Certification preferred

(Outreach Lab only) -For those driving Mercyhealth vehicles:Maintain a valid driver's license.

Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.

For those driving their personal vehicles:
Maintain a valid driver's license and reliable transportation with proof of vehicle insurance when requested.

Have and maintain an acceptable driving record per Mercyhealth's HR.100 Fleet and Driver Safety policy.

Skills and Abilities

N/A

Special Physical Demands

The Special Physical Demands are considered Essential Job Function of the position with or without accommodations.

While performing the duties of this Job, the employee is regularly required to stand; walk; bend over; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

Good eye/hand coordination and close vision required. Frequent color vision, depth perception and ability to adjust focus. Occasional distance vision and peripheral vision. Frequently carry items from 10-25 lbs. and push a cart greater than 50 lbs. Able to push over 100lbs occasionally.

Level of Supervision

Must be able to work independently with minimal supervision.

Supervises

This job has no supervisory responsibilities.

Raw Material Receiver/backup Salty Processing

2 weeks ago

Campbell Soup Company Beloit, United States

Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success. · We're proud to be stewards of amazing brands that people trust. Our portfolio includes ...
Receiving and Processing

3 weeks ago

Mercyhealth Rockford, United States Active Full time Hourly

Overview · Draws blood from patients, processes specimens and performs administrative duties as required. Work at other Mercy facilities performing the same functions, as required. Work alternate shifts, weekends and holidays as needed to adequately provide services. Perform oth ...
Healthcare and Nursing Specialist Dialysis

2 days ago

Aurora Solutions Chemung, IL, United States Freelance

Are you looking to invest your personality, strength, and time in a worthwhile cause? Then DaVita is the right place for you. · **Travel with DaVita**: Explore Germany as a Dialysis Nurse (m/f/d) · Join our dialysis travel team as a Health and Nursing Care Professional (m/f/d) fo ...
Working student in accounting

2 days ago

Emerald Enterprises Big Foot Prairie, IL, United States Freelance

Are you passionate about numbers and data, knowledgeable in digital data processing, and eager to apply and expand your studies in an exciting work environment? Then you've come to the right place · We, GLC Glücksburg Consulting AG, are an innovative and creative service company, ...
Consultant in Sales

2 days ago

Stellar Enterprises Big Foot Prairie, IL, United States Freelance

**Discover your new challenge in sales and unleash your potential in customer consulting with Big Foot Prairie, IL** · **Sales Consultant (m/f/d)** · **Sales Consultant (m/f/d) in permanent position**: · **Your responsibilities**: · - Consulting, selling and presenting products f ...
Salty Processing Operator/Backup Raw Material Receiver

1 week ago

Campbell Soup Company Beloit, United States

Campbell Soup Company Kettle Way [Warehouse Associate / Freight Handler] As a Raw Material Receiver at Campbell Soup Company, you'll: Receive raw materials for production; Inspect and verify quality of incoming materials; Record and document received quantities and specifications ...
Accounts Receivable

2 days ago

ZephyrTech Sharon, WI, United States Freelance

We are looking for various clients in the greater Hamburg area as part of temporary employment in Sharon, WI. · **Accounts Receivable / Accounts Payable Clerk (m/f/d)** · A permanent takeover is planned here. · **Your tasks**: · - Accounts receivable / accounts payable accounting ...
Supervisor

6 hours ago

Aspen Dental Lake Geneva, United States Full time

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When ...
Controller - Hospitality

1 week ago

Vagus Technologies Lake Geneva, United States

**General Description** · Responsible for managing the day-to-day operations of the Accounting department, including reporting, budgeting, forecasting, audit and control, and asset / liability reconciliation. Plan, direct, and manage the provision of accurate, timely and objectiv ...
Medical Laboratory Scientist

3 weeks ago

Mercyhealth Lake Geneva, United States

**Overview**: · Provides patient care by collecting and processing samples and performing clinical laboratory procedures. Work at other Mercy facilities performing the same functions, as required. Work alternate shifts, weekends and holidays as needed to adequately provide servic ...
Medical Laboratory Scientist

1 week ago

Mercyhealth Lake Geneva, United States

Overview: · Provides patient care by collecting and processing samples and performing clinical laboratory procedures. Work at other Mercy facilities performing the same functions, as required. Work alternate shifts, weekends and holidays as needed to adequately provide services. ...
Timber Ridge Executive Administrative Assistant

1 week ago

Timber Ridge Lodge Lake Geneva, United States

**Description** · **Position Purpose**: · The Executive Administrative Assistant provides administrative support to the General Manager of the hotel. This position requires a high level of organization as well as superior time management and the ability to prioritize projects and ...
Export clerk from per

2 days ago

Emerald Enterprises Hebron, IL, United States Freelance

Are you an expert in export processes? Is this your world? Then you've come to the right place with us, time company Personal Service GmbH, in Hebron, IL. Support our market-leading client in Europe for technical sun protection. · **We are looking for you now - Export Clerk (m/f/ ...
Office Administrator for

1 week ago

Gage Marine Delavan, United States

**_Gage Marine represents a family of tradition and nautical business interests in lakeside dining, cruise boat excursions, retail boat sales, valet, service, boat club, pier service, storage, and recreation throughout Southern Wisconsin and the Great Lakes area. The Boat Yard Of ...
Warehouse Clerk

2 weeks ago

SPX FLOW Delavan, United States

**Warehouse Clerk in Delavan, WI starting at $ /Hour dependent on experience** · **Up to four weeks paid time off annually** · **OPPORTUNITY SNAPSHOT** · We have a direct hire, full time, permanent opening for an experienced **Warehouse Clerk **in **Delavan.** This is an opportun ...
Forklift Operator

2 weeks ago

GXO Logistics Belvidere, United States

**Logistics at full potential.** · At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On ...
Packaging/labeling Technician I

2 weeks ago

Thermo Fisher Scientific Rockford, United States

**Position Summary**: · An entry level manufacturing position in an ISO certified environment that supports processing of OEM antibodies and other immunoassay products. At this level, the associate will be expected to learn and maintain proficiency in receiving and packaging proc ...
Rn Case Manager Hospice

1 week ago

Health Talent Pro Delavan, United States

The Registered Nurse Case Manager plans, organizes and directs hospice care and is experienced in nursing, with emphasis on community health education/experience. The professional nurse builds from the resources of the community to plan and direct services to meet the needs of in ...
Inventory Control Supervisor

1 week ago

United Alloy, Inc. Janesville, United States

**Join Our Team as an Inventory Control Supervisor at United Alloy** · Are you an experienced leader passionate about optimizing production processes and managing inventory? Do you thrive in a dynamic environment where strategic planning and attention to detail are key? If so, we ...
A/r Manager

2 weeks ago

Minuteman International, Inc. Pingree Grove, United States

Minuteman International is an industry leader in business for over 70 years in the industrial equipment manufacturing business. We are a company that takes pride in producing a wide range of quality industrial and commercial products that are used to protect the health and safety ...