Healthcare Customer Service Representative - Tampa, United States - Stymco Medical

Description

• Answer incoming calls from patients and healthcare providers
• Assist patients with inquiries regarding our products, placing orders, order status, and general information
• Utilize medical terminology to accurately communicate with patients and providers
• Perform data entry tasks with a high level of accuracy
• Provide exceptional customer service to ensure patient satisfaction
• Analyze and resolve customer concerns in a timely manner

• Proficiency in English
• Strong communication skills with excellent phone etiquette
• Knowledge of medical office procedures and terminology
• Ability to multitask and prioritize tasks effectively
• Previous experience in customer service is preferred
• Strong analytical skills to assess and address customer needs

Join our team and make a difference in the healthcare industry by providing top-notch customer service as a Healthcare Customer Service Representative.

• 401(k)
• 401(k)

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

• 8 hour shift
• Day shift
• Monday to Friday

• Call center: 1 year (preferred)
• Customer service: 1 year (required)

• Tampa, FL (required)

• Tampa, FL: Relocate before starting work (required)