Printer Service Technician Manager - Arlington, United States - Poprouser Inc.
Description
Location:
Washington DC Metro Area
- Mobile Field Position
Salary:
$65,000 - $75,000/year
Responsibilities
- Cultivate a collaborative and resultsoriented work environment where technicians feel empowered to contribute and take ownership.
- Conduct regular performance reviews, set clear goals, and provide ongoing training to enhance the team's technical skills.
- Identify areas for improvement and implement process optimizations to maximize service efficiency.
- Oversee the efficient scheduling and dispatch of service technicians to ensure timely and effective service delivery.
- Work closely with sales and customer support to provide a seamless customer experience.
- Address issues promptly and proactively exceed expectations to build customer loyalty.
- Perform field service calls as needed to maintain handson experience.
- Conduct ridealongs with field technicians to offer technical assistance and coaching.
- Stay current on industry trends and advancements in printing technologies to ensure the team's preparedness for diverse equipment.
Required Qualifications:
- Proven experience in a management or supervisory role, demonstrating effective leadership and team management skills.
- Strong technical background with expertise in wideformat equipment or related fields.
- Excellent communication and interpersonal skills.
- Valid Driver's License.
- Ability to work independently and manage a mobile position efficiently.
Other Qualifications:
years of hands-on experience as a service technician in a relevant field preferred.
- Prior experience as a service manager is preferred.
Benefits:
- Management Deferred Compensation Profit Sharing
- Quarterly Performance Bonuses
- Health, Dental, and Vision Insurance
- 401(k) Contributions
- PTO (Paid Time Off) and Sick Leave
- Holiday Leave and Floating Holidays
- Summer Friday Hours
- Company supplied cell phone, laptop, and vehicle
Pay:
$65, $75,000.00 per year
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus opportunities
Experience:
- printer service: 5 years (required)
- Management: 5 years (required)
Language:
- English (required)
Ability to Commute:
- Arlington, VA required)
Ability to Relocate:
- Arlington, VA 22201: Relocate before starting work (required)
Work Location:
Hybrid remote in Arlington, VA 22201
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