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Software Engineer

    Software Engineer - Gates, United States - NICE

    NICE
    NICE Gates, United States

    Found in: Lensa US 4 C2 - 5 days ago

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    Description
    NICE-Mattersight is looking for an entry-level Back End Developer to join our Capture & Analytics development team. NICE-Mattersight is a leader in big data and enterprise analytics. Our platform, captures, analyzes, and creates insight from unstructured conversations, emails, employee desktop activity, and customer data.

    An impressive list of customers use these analytics to improve call center performance, increase customer satisfaction and customer retention, reduce fraud and streamline back office operations.


    Who you are:


    A highly motivated, cutting-edge software developer who wants to collaborate with phenomenal, cross-functional teams in the contact center solutions vertical.


    What you'll do:
    NICE-Mattersight fosters an environment of collaboration and teamwork that you can contribute to and grow from. All teams enhance our micro-services architecture culminating in the core of our ground-breaking Capture and Analytics product suite.

    Whether the feature is handling of event stream data, finding insights in Big Data, understanding low-level OS behavior, mastering cross browser UI and media support, or understanding Continuous Delivery, NICE-Mattersight has opportunities.

    For this position in particular, the successful candidate will perform design, development, sustaining engineering, implementation, and testing tasks within the Capture application stack - leveraging C#, C++ and SQL.

    Much of what you build will be used 24/7 to capture agent/customer interactions in enterprise settings. Capture is a foundational technology for our best-in-class Analytics offerings.

    What experience you definitely have:

    • Strong Object Oriented design and development skills
    • Exposure to popular programming languages/frameworks
    • Hypermedia RESTful strategies
    • Understanding of Microservice architectures
    • Relational databases

    What experience we'd also love to see:

    Specific languages:
    C# .NET, C++, SQL


    Testing frameworks:
    NuSpec


    • Microsoft SQL Server and T-SQL
    • Message Queues/Brokers (ZeroMQ, NetMQ)
    • Familiarity with enterprise-class ACDs (Cisco, Avaya, Genesys, etc.)
    • Familiarity with RTP and SIP
    #J-18808-Ljbffr
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