Sales Advisor - Lafayette, United States - Indy Roof and Restoration

Description

Job Summary:
The Sales Advisor is responsible for delivering profitable sales and completed installations for Indy Roof and Restoration.

Primary duties include delivering primary or better sales results, ensuring process is always followed, door knocking to bring in new business, running company-generated lead appointments, and seeing projects through to completion.

Essential Functions:

• Delivers profitable revenue through sales and project management by

- door knocking
- relationship building
- social media
- running company generated leads

• Conducts roof, gutter, siding, etc. inspections to educate the customer
• Close deals related to insurance restoration, retail sales, and sells upgrades
• Ensures work submitted is accurate, meets profit guidelines, and is complete on all new orders
• Ensures Indy Roof and Restoration processes are followed, and ensures subcontractors also follow buildday guidelines
• Communicates with other teams proactively on all matters
• Resolves customer complaints
• Identifies potential problems and points of friction, working to find solutions that maximize efficiency and quality
• Complete all other duties as assigned

Core Competencies Required for Success:
ACHIEVEMENT ORIENTATION - Drives for and delivers results.

RESULTS ORIENTATION- Strong orientation to get results. Enjoys working hard and is action oriented. Has a sense of urgency. Perseveres to achieve results consistently. Pushes self and others for results. Anticipates obstacles. Finds ways around obstacles.

ADAPTABILITY/FLEXIBILITY- Works well with ambiguous and changing situations. Is flexible and adapts to change. Is energized by challenges. Remains composed in stressful times.

JOB KNOWLEDGE- Understands the necessary duties and responsibilities, and has necessary job knowledge to perform role. Understands the company function, vision, mission and strategies (i.e. thematic goals, defining objectives, KPIs). Stays current. Is in command of critical issues.

ACCOUNTABILITY- Takes responsibility for assignments. Owns success and failure. Is dependable. Delivers on assignments and commitments.

TIME AND PRIORTITY MANAGEMENT- Maximizes his/her time (and the time of others as necessary) by focusing on what's most important and moves the business.

Quickly senses what can help or hinder goal accomplishment, then eliminates roadblocks and creates focus.

GOAL SETTING- Sets specific, measurable goals that motivate and stretch self to achieve results. Chooses goals that align with vision and purpose and will result in the best ROI.

MANAGERIAL COURAGE- Doesn't hold back what needs to be said. Provides current, direct, complete and actionable positive and corrective feedback and input. Faces up to problems quickly and directly. Is not afraid to take negative action when necessary.

PRODUCTIVITY THROUGH SYSTEMS- Manages a fair workload. Develops good work procedures. Follows established systems and scripts. Volunteers for additional work.

Results Through People - Able to work with people and gain results through others.

COMMUNICATION SKILLS - Able to communicate effectively both verbally and in writing. Can be informative and persuasive.

INTERPERSONAL SKILLS/ACCOUNTABILITY- Is easy to approach and talk to. Build rapport - can put others at ease and is sensitive to and patient with interpersonal anxieties of others.

CONFLICT MANAGEMENT- Addresses conflict in a timely and productive manner. Can repair damaged relationships.

COACHING AND DEVELOPMENT- Identifies areas for development and coaching. Addresses areas for improvement in a timely manner. Holds effective coaching conversations that collaboratively resolve issues and create opportunities. Practices good questioning and listening techniques. Establishes commitment for change. Holds people accountable for the change.

MOTIVATING- Creates a climate in which people want to do their best: direct reports, project team members, and partners. Empowers others and invites input. Makes each person feel his/her work is important. Recognizes success.

HR PRACTICES- Fair and equitable treatment of people. Advocate for employees while supporting company direction. Adheres to established HR policies and practices.

LISTENING- Practices attentive and active listening. Has the patience and presence to hear people out. Seeks opportunities to listen to gather input. Can accurately restate opposing opinions. Considers what he/she hears and acts appropriately.

INFORMING- Provides the information people need to know to do their jobs and feel good about being a member of the team.

Provides individuals information so they can make accurate decisions. Is timely with information.

TEAM BUILDING- Blends people into teams. Creates strong sense of team spirit and belonging. Shares wins and successes. Foster open communication. Defines success in terms of the team. Achieves results as a team.

RELATIONSHIP SKILLS- Actively builds and maintains give and take/mutually satisfying relationsh