Residence Counselor - New York, United States - Fountain House

Fountain House
Fountain House
Verified Company
New York, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description
:

***Fountain House's housing program provides a sense of safety and stability, ensuring that (individuals living with mental illness(es) our "members" remain housed; establish a safe space for recovery; develop independent living skills; increase their self-sufficiency and build a strong foundation from which they can achieve their life goals.

Our Residential Counselors (RC) will provide exemplary care and support to our member residents.

We strive to create a safe, caring, and collaborative community where our members will thrive and achieve their goals by providing support to members' daily lives.


Shift:

Full-time position Tuesday

  • Saturday 2PM10PM

Salary:

$22.36 per hour (non-exempt union role)


Requirements:


ESSENTIAL DUTIES AND RESPONSIBILITIES

_ Member Support_

  • Engage and support members with apartment maintenance and cleanliness, training in necessary tasks for the upkeep of the residence environment and personal wellbeing of resident members
  • Participate in an integrated care team providing feedback, advocacy and support to FH clinical staff, case management support staff, vocational staff, and social practitioners
  • Assist members with all aspects of community support services and case management work (including housing and entitlements, clinical linkage, and followup, etc.)
  • Support a caseload between three
- four members-member's list assignment is up to four depending on census

  • Complete weekly progress notes for each assigned member in accordance with the guidelines of the Office of Mental Health (OMH)
  • Develop Service Plans and complete Service Plan Reviews every 3months for each assigned member in accordance with the guidelines Office of Mental Health (OMH)
  • Observe the selfadministration of member's medication and document on the medication monitoring sheets
  • Accompany members with medical appointments, clubhouse visits, and community engagements
  • Oversee and assist members with activities of daily life skills (ADL) that includes cleaning, proper hygiene, medication management skills, money management, fire safety, cooking, etc.
  • Conduct rounds to ensure safeguards are in place throughout residential space, for member safety
  • Deescalate potential member crises and alert supervisor of ongoing issues when necessary
  • Liaise with social practitioners to encourage consistent unit attendance for positive social wellbeing
  • Create problemsolving strategies to address member crises

_ Building Safety & Maintenance_

  • Conduct rounds to ensure safeguards are in place throughout residential space, for member safety
  • Request work orders for building maintenance that adhere to city and state guidelines, including fire safety drills, and keeping maintenance logs

_ General Duties_

  • Transport members to community activities or medical appointments per request
  • Responsible for reception duties of the residence including answering the phones, scheduling, and taking accurate messages
  • Attend staff meetings and professional development training as required
  • Other duties may be assigned as needed

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

  • Exceptional interpersonal skills and keeping member confidentiality
  • Excellent communication skills, including ability to effectively communicate with external providers such as physicians, social security, and Medicaid providers
  • Proven writing skills for accurate documentation and progress notes
  • Excellent computer and software proficiency (MS Office
  • Word, Excel, and Outlook) required
  • Experience with AWARDS database (EHR) for progress notes and documentation preferred
  • Must be able to work under pressure during a crisis
  • Able to meet deadlines for documentation and any other necessary duties
  • Must be able to work independently, multitask and conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Positive, energetic, dynamic, and engaging demeanor is essential
  • Experience and capacity to work with members experiencing mental health issues

REQUIRED EDUCATION, CERTIFICATION, AND CREDENTIALS

  • Undergraduate degree required or an equivalent work experience and training in similar settings required
  • 13+ years' work experience in a residential, housing, or similar setting required
  • Provide exceptional ongoing support and member confidentiality
  • Flexible and able to work any residential shift, including evenings and weekends, as needed
  • Valid Driver's License highly preferred, not required
  • Must obtain staff exclusion list (SEL), statewide central registry (SCR) and criminal background check (CBC) clearance

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