Jobs
>
Rochester

    Service Desk Technician - Rochester, United States - Entre Computer Services

    Entre Computer Services
    Entre Computer Services Rochester, United States

    2 weeks ago

    Default job background
    Description

    Entre Computer Services is Rochester's leading provider in technology services including Managed Services, IT Infrastructure Engineering & Architecture, Application Development, Hardware & Software Sales, and IT Outsourcing & Recruiting.

    Entre has been headquartered in Rochester, NY since 1984, and serves organizations both regionally and nationally.

    Entre is a family-oriented organization that provides great flexibility in professional growth, offers resources for individual success in a team environment, and recognizes the importance of work-life balance.

    We are excited to add a new Service Desk Technician to our team of IT experts. If you'd like to join a dynamic organization and have the opportunity to stay on the cutting edge of new technology while constantly being exposed to new environments - this is the place for you

    What you'll be doing:


    With your expertise in technology, you'll serve as the first point of contact for customers seeking technical assistance over the phone or email .

    You will perform remote troubleshooting through diagnostic techniques and pertinent questions to determine the best solution based on the issue.

    You will direct any unresolved issues to the next level of support personnel.

    On a regular basis, you will collaborate with other Entre departments to provide feedback or suggestions on possible improvements or procedures.


    What we're looking for:
    You're a self motivated person with a strong customer service background and problem-solving ability. You're able to walk a customer through the problem-solving process – in language people understand. YOU LOVE TECHNOLOGY - IT isn't just a job to you. You act with integrity, and know that when the team wins, we all win.

    You'll need to have:
    Proven experience as a help desk technician or other customer support role.
    Strong Windows Operating XP, Win 7 Win10
    Microsoft 0365 experience
    Tech savvy with working knowledge of office automation products, databases and remote control.
    Good understanding of computer systems, mobile devices and other tech products.
    Ability to diagnose and resolve basic technical issues.
    Proficiency in English.
    Excellent communication skills.
    Customer Service mindset.

    Equal Employment Opportunity

    We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

    At Entre, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
  • Heritage Christian Services

    Help Desk Technician

    2 weeks ago

    Heritage Christian Services Rochester, United States

    Overview · The Help Desk Technician will support all Heritage Christian Services employees, computer hardware and software, which supports the mission, vision and values of Heritage Christian Services, Inc. · Pay rate for this position: $ $25.80 / hour · The salary of the finalis ...

  • Heritage Christian Services

    Help Desk Technician

    4 weeks ago

    Heritage Christian Services Rochester, United States

    Overview: · The Help Desk Technician will support all Heritage Christian Services employees, computer hardware and software, which supports the mission, vision and values of Heritage Christian Services, Inc. · Pay rate for this position: $ $25.80 / hour · The salary of the fin ...

  • New York Technology Partners

    Help Desk Technician

    3 weeks ago

    New York Technology Partners Rochester, United States

    : · Desk top support of all customer locations. 60% working from the East Main Street location and 40% at the branches. Setting up computers, troubleshooting printers and copiers. They have a ticketing system where some issues can be solved remotely and some need to be seen in ...

  • Fresenius Medical Care

    Outpatient Registered Nurse-RN Rochester NH

    1 week ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES:3 months of structured dialysis education provided-no experience required · No overnights or Sundays · Supportive tenured leadership · PURPOSE AND SCOPE: · The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Adva ...

  • Fresenius Medical Care

    Registered Nurse

    1 week ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES: · Clinic Location: Clinton Crossing · Full Time Position · Diaylsis Experience Not Required, Will Train · 12 Week Paid Training Progr · PURPOSE AND SCOPE: · The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical A ...

  • Fresenius Medical Care

    Acute Registered Nurse

    2 weeks ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES:This position will help support the following locations: MA locations include the North shore and Merrimack Valley. The NH locations are Dartmouth, Seacoast, and Manchester. · 15% Float differential will be given · 2021 America's 'Most Loved Workplaces' by News ...

  • Fresenius Medical Care

    Acute Dialysis Registered Nurse

    1 week ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES: · This position will cover Portsmouth Regional Hospital, Northeast Rehab, Wentworth Douglas Hospital in Dover NH and York Hospital in York Maine. · 2021 and 2022 America's 'Most Loved Workplaces' by Newsweek · No prior RN dialysis experience required; 12 weeks ...

  • Fresenius Medical Care

    Registered Nurse

    1 week ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES: · Located at Brighton/Scottsville Rd. in Rochester, NY · Active RN (Registered Nurse) license required · Full Time Position · Dialysis Experience Not Required, Will Train · 12 Week Paid Training Program · Growth and Advancement Opportunities · PURPOSE AND SCOPE ...

  • Fresenius Medical Care

    RN - Registered Nurse

    1 week ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES: · Located at Greece in Rochester, NY · Active RN (Registered Nurse) license required · Dialysis Expereince Not Required, Will Train · 12 Week Paid Training · Growth and Advancement Opportunities · PURPOSE AND SCOPE: · The registered professional nurse (CAP RN ...

  • eHealth Global Technologies

    Helpdesk Support Technician

    11 hours ago

    eHealth Global Technologies Rochester, United States

    The IT Help Desk Support Technician will be responsible for monitoring, triaging, analyzing, troubleshooting, remediating, escalating, and driving help desk tickets to completion. This role requires excellent organizational skills and the ability to Support Technician, Technician ...

  • SPECTRUM

    Regional Support Center Representative

    5 days ago

    SPECTRUM Rochester, United States

    Job Description · If you are someone who embraces change and constant movement, loves to support customers and tech savvy, the Regional Support Center (RSC) Representative role as a part of the Field Operations (Field Ops) business unit may be the perfect role for you · At Spectr ...

  • Dox Electronics, Inc.

    IT Technician

    2 weeks ago

    Dox Electronics, Inc. Rochester, United States

    Job Description · Job DescriptionIT Technician Duties and Responsibilities · Keep systems up-to-date through operating systems upgrades. · Monitor networking equipment and servers. · Assist with the design, implementation, and ongoing support of new software and features. · Monit ...

  • University of Rochester

    Physician Support Spec

    3 weeks ago

    University of Rochester Rochester, United States

    Opening · Full Time 40 hours Range URCC 204 Neurology - NMD M & D · Schedule · 8 AM-4:30 PM · Responsibilities · POSITION SUMMARY: · With minimal direction and latitude for independent judgment, schedules complex patient appointments for Neuromuscular Disease/EMO Lab. Has frequen ...

  • West Irondequoit Central School District

    network techinician full time

    6 days ago

    West Irondequoit Central School District Rochester, United States Full time

    Position Type: · Technology/Network Technician · Date Posted: · 5/23/2024 · Location: · District wide · Date Available: · July 1, 2024 · Closing Date: · 06/06/2024 · POSITION VACANCY · POSTING DATE - May 23, 2024 · POSITION: · Network Technician · 8 hours per day/12 month (7 ...

  • University of Rochester

    Physician Support Spec

    3 weeks ago

    University of Rochester Rochester, United States

    POSITION SUMMARY: · With minimal direction and latitude for independent judgment, schedules complex patient appointments for Neuromuscular Disease/EMO Lab. Has frequent contacts with all divisional providers and administrative staff. Has frequent contact with insurance providers. ...

  • Charter Spectrum

    Regional Support Center Representative

    6 days ago

    Charter Spectrum Rochester, United States

    If you are someone who embraces change and constant movement, loves to support customers and tech savvy, the Regional Support Center (RSC) Representative role as a part of the Field Operations (Field Ops) business unit may be the perfect role for you · At Spectrum, we keep more t ...

  • Spectrum

    Regional Support Center Representative

    6 days ago

    Spectrum Rochester, United States

    If you are someone who embraces change and constant movement, loves to support customers and tech savvy, the Regional Support Center (RSC) Representative role as a part of the Field Operations (Field Ops) business unit may be the perfect role for you · At Spectrum, we keep more ...

  • QuidelOrtho Corporation

    Automated Equipment Technician II

    3 weeks ago

    QuidelOrtho Corporation Rochester, United States

    The Opportunity · QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are mo ...

  • Fresenius Medical Care North America

    rn - registered nurse

    2 weeks ago

    Fresenius Medical Care North America Rochester, NY , USA, United States

    **POSITION FEATURES:** · * Located at Greece in Rochester, NY · * Active RN (Registered Nurse) license required · * Dialysis Expereince Not Required, Will Train · * 12 Week Paid Training · * Growth and Advancement Opportunities · **PURPOSE AND SCOPE:** · The registered profession ...

  • State of New York

    Plant Utilities Engineer 1, Rochester Psychiatric Center, P24817

    3 weeks ago

    State of New York Rochester, United States

    Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, ...