- Resolve problems related to controls, programming, electrical, air replacement systems, environmental equipment, mechanical, installation, manufacturing, product specifics, and other equipment needs. May need to travel to the customer location to resolve.
- Thoroughly and efficiently gather and document product and customer information, access and fulfill customer needs, and educate the customer where applicable to prevent the need for future contacts. Document all interactions through contact tracking. Follow up with customer to ensure successful resolution and corrective action items are taken as needed.
- Evaluate, identify, and document opportunities to drive process improvements to positively impact the customer's experience, and reduce quality and warranty costs.
- Utilize ERP system to track orders and issue necessary materials.
- On-call responsibility for customers as necessary
- High school diploma or GED along with 2-3 years of related experience; or equivalent combination of education and experience
- Knowledge of manufacturing controls, VFDs, heat, air conditioning, and programming.
- We offer a competitive compensation package, generous incentive plan, 401k and profit sharing, health, dental, vision, life insurance, short- and long-term disability.
- Development and career advancement opportunities.
- Opportunity to make your mark in a highly dynamic and growing work environment where you are empowered to make decisions and share in our company's success.
-
Technician Support Specialist
1 day ago
Benedict Refrigeration Service, Inc. Altoona, United StatesJob Description · Job DescriptionDescription:Benedict Sales & Service is currently seeking a customer service oriented candidate who is highly experienced in technical HVAC-R service and repair to support our team of field technicians and customers This is an excellent opportunit ...
-
Field Service Technician II
2 weeks ago
Global Finishing Solutions, LLC. Osseo, United StatesJob Description · Job DescriptionAbout This Opportunity · The Field Service Technician will respond to the needs of GFS customers by performing duties related to start-up, training, service calls, maintenance and repair of paint booths and related equipment. Provide quality data ...
-
SPM Coordinator
2 weeks ago
Global Finishing Solutions, LLC. Osseo, United StatesJob Description · Job DescriptionAbout This Opportunity · The Service and Preventative Maintenance Coordinator will support the Service and Preventative Maintenance Business Unit and its customers in providing an exceptional customer experience. In this role, the SPM coordinator ...
-
Test Technician
1 day ago
Global Finishing Solutions, LLC. Osseo, United StatesJob Description · Job DescriptionAbout This Opportunity · This position will be assisting with the integration of electrical panels, gas train, and burner to test to ETL standards. The test technician will collaborate with the team to troubleshoot any failed units. · Global Finis ...
-
Omega Ventures Fall Creek, United StatesWe are looking for... you, if you want to actively shape climate-neutral living with your practical experience and expertise at Fall Creek. If you enjoyDriving directly from your home to your customers with your service vehicle - you will receive your orders directly on your tabl ...
-
Sales Engineer
1 week ago
BlueSky Innovations Humbird, United StatesYour Responsibilities · Support and advise our national and international customers · Acquire new customers, expand and develop new customer circles and markets · Acquisition, pre-selection and prioritization of new demand cases for system solutions · Project planning and creatio ...
-
Machine Maintenance Technician I
4 weeks ago
Turbocam International Barrington, United StatesTURBOCAM is in an exciting period of growth as we prepare to open our fifth New Hampshire facility We need eager, talented Machine Maintenance Technicians to join us in this effort. Does this sound like an exciting challenge? We invite you to apply and come build with us. · We're ...
-
Turbocam International Barrington, United States· Under the leadership of the Network Infrastructure Manager, the Network & Systems Administrator I is responsible for assisting with the implementation, management and support of all aspects of the company's IT network and systems infrastructure. In this role, this person perfo ...
-
Telemetry Technician/CNA
1 week ago
Marshfield Clinic Health System (MCHS) Eau Claire, United States Part timeDescription · : **This position may be eligible for a sign-on bonus.** · JOB SUMMARY · The Telemetry Technician (TT) and Certified Nursing Assistant (CNA) is a combined role. The TT portion of the role has responsibility for the continuous monitoring, interpretation, communic ...
-
Gpac Eau Claire, United States Full timeCommercial/Industrial HVAC/R Technician · Gpac is a national executive search firm for the nation's premier Mechanical contractors and industry professionals. Gpac has been retained by a confidential client to conduct a search for the position of Commercial/Industrial HVAC/R Tech ...
-
Heavy Mobile Equipment Repairer
3 weeks ago
U.S. Army Reserve Command Eau Claire, United StatesSummary · This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Competitive Service Positions to recruit and appoint qualified candidates to positions in the competitive service. · About the Position: This is a Military Technician position with the 8 ...
-
Gpac Eau Claire, United States Full timeCNC Maintenance Technician Opportunity Apply Today · CNC Maintenance Technician Job Overview · A thriving, Milwaukee-area company is looking for an experienced CNC machinist-turned CNC mechanic to keep their equipment up and running. This respected employer provides a friendly, c ...
-
Maintenance Technician
2 days ago
Gpac Eau Claire, United States Full timeCalling all Maintenance Technicians Are you currently seeking an opportunity to grow your career? How about with a company that truly values their employees and ensures they are well taken care of? Then look no further · One of my clients located in SW Wisconsin is confidentiall ...
-
Pest Control Technician
2 weeks ago
Terminix Eau Claire, United States Full timeBenefits Start Day 1 for Full-Time Colleagues - No Waiting Period · We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the w ...
-
Operations Supervisor- Electronic Security
1 week ago
Per Mar Security Services Eau Claire, United States Full timeOverview · Work with the best Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. · Established in 3, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with ...
-
Chippewa Valley Technical College Eau Claire, United States Part timeOverview and Responsibilities: · Chippewa Valley Technical College (CVTC) is establishing a pool of qualified candidates to be considered when adjunct and/or substitute instructors are needed to teach Heavy Equipment Service Technician courses. Needs may become available prior t ...
-
Motorcycle, Marine
2 weeks ago
Chippewa Valley Technical College Eau Claire, United States Part timeOverview and Responsibilities: · Chippewa Valley Technical College (CVTC) is establishing a pool of qualified candidates to be considered when adjunct and/or substitute instructors are needed to teach Motorcycle, Marine & Outdoor Power Products Technician courses. Needs may beco ...
-
Maintenance Supervisor- 3rd shift
6 days ago
Perrigo Eau Claire, United StatesPerrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. · External applicants please note: To apply to this position please click the APPLY button at the bottom of the app ...
-
quality assurance technician
2 weeks ago
Berry Global Inc Chippewa Falls, United States Regular Full timeOverview · About Berry At Berry Global Group, Inc. (NYSE: BERY), we create innovative packaging and engineered products that we believe make life better for people and the planet. We do this every day by leveraging our unmatched global capabilities, sustainability leadership, an ...
-
Tire Center Associate
2 weeks ago
Sam's Club Fairchild, United StatesPosition Summary... · As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates ...
Technical Support Technician - Osseo, United States - Global Finishing Solutions, LLC.
Description
Job Description
Job DescriptionAbout This Opportunity
The Technical Support Technician (Electro-Mechanical) acts as a customer liaison and is responsible for promoting and maintaining positive customer relations. The position will resolve problems related to controls, programming, electrical, air replacement systems, environmental equipment, mechanical, installation, manufacturing, product specifics, and other equipment needs. The Customer Service Technician II will examine the root cause to provide solutions by processing quality and warranty claims and handling customer returns.
Global Finishing Solutions (GFS) is the leading manufacturer of paint booths and finishing systems for a wide variety of industries. Our strength is in custom building finishing equipment to meet the unique needs of each customer. From sales and engineering to marketing and manufacturing, this variety of work makes our jobs exciting. As a mid-size manufacturing company, our employees are best supported through direct interaction with their co-workers.
What You Will Do
What You Have to Offer
What We Have to Offer
Careers at Global Finishing Solutions
We believe that every employee 'makes their mark' on a company. A rapidly growing business, we are continuously seeking candidates to fill both new and vacant positions. Join us and see how you can make your mark.
To apply for the position, please go to
About Us
Recognized worldwide, Global Finishing Solutions (GFS) is the leading manufacturer of paint booths and finishing systems for a wide variety of industries — including automotive collision repair, aviation, industrial manufacturing, marine, military and defense, rail and transit, trucking and wood finishing. Our strength is in custom building finishing equipment to meet the unique needs of each customer. From sales and engineering to marketing and manufacturing, this variety of work makes our jobs exciting.
Learn More About Us
GFS is an equal opportunity employer and committed to a diverse workforce. Veterans, women, and minorities are encouraged to apply. GFS does not discriminate based on race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender-identity or any other characteristic protected by law.
