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Valuation Quality Specialist - Bloomington, United States - SkillStorm
Description
Our customer is seeking a Valuation Quality Specialistwho will be responsible for performing quality control and/or quality assurance activities on assigned jobs, tracking requests for changes/updates through completion and providing end-user clients with updates, as required.
Responsibilities:
· Reviews, analyzes, and validates the quality of data included in different valuations products and/or services.
· Provides production job support from a quality perspective.
· Focus may be on pre-delivery or post-delivery quality initiatives and may include contact/partnership with clients, appraisers, brokers, or employees within the organization.
· Incumbent must be able to understand business rules, work with varying data formats, and develop metrics and audit procedures to monitor, correct, follow-up on, and report on data quality.
· Works with multiple groups, including overseas groups, to resolve issues.
Qualifications:
· BPO, Value Reconciliation, and Appraisal experience - 3 yr minimum active
Communication skills, both verbal and written.
· General understanding of valuation services and products provided by the company.
· Strong attention to detail and proven ability to maintain focus when faced with conflicting priorities/demands.
· General awareness of various client programs, including expectations as set forth in client contracts, SLAs, etc.
· Computer literate including experience with Word, Excel, and Windows, as well as internal valuation tools/applications required.
· Detail oriented, with ability and willingness to meet required turn-around times while still maintaining a solid focus on quality.
· Minimum 3 years experience as active Field Appraiser or equivalent business experience in an Appraiser capacity.
· Ability and willingness to act as subject matter expert for less experienced team members.
· Experience dealing with escalated issues required.
· Exposure to creating and disseminating reports to external and internal parties preferred.
· Current and valid Appraiser license/certification required.
· Ability and willingness to adhere to established work order quotas (number of reviews/hour), as directed by management.
· Minimum 1 year of experience performing Quality reviews preferred.
· Must be a licensed Appraiser
If you feel you meet these requirements, please visit the Career Center at to apply.
About StormStaff: StormStaff is a professional services company that specializes in providing Administrative, Clerical and Financial professionals to various organizations on a temporary, temporary-to-hire and direct-hire basis.
For more information on StormStaff, please visit us on the Web at