Imaging Application Administrator Ii - Los Angeles, United States - Kaiser Permanente
Description
Job Summary:
Essential Responsibilities:
- Demonstrate ownership and a commitment to resolving problems, while recognizing when problems need to be escalated to the next level to ensure timely problem resolution. Periodically communicating issue status to customers, including resolution.
- Work closely with other Kaiser Permanente support departments (IT, Clinical Technology, etc.) and vendors to provide seamless support of shared systems.
- Document support activities in a complete and timely manner.
- As requested, participate with the Solutions and Strategy team in development activities.
- Assist Imaging Application Administrator Level I.
- Can be located in a specific medical area or at a regional facility.
- Some travel required.
- Expected to provide afterhours support on a rotating, scheduled basis.
- Other duties as assigned
Basic Qualifications:
Experience
Education
- Bachelors degree in computer science, information technology, electrical engineering, electrical engineering technology or related field, OR four (4) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
- CompTIA Network+ Certification OR CompTIA A+ Certification
Additional Requirements:
- Strong skills required in critical thinking and analysis, problem solving, troubleshooting, verbal and written communications, and interpersonal interactions (e.g. partnering, conflict management, consulting, etc.).
- Ability to adjust style and communications, as necessary, to customers with a variety of levels and technical knowledge, including leaders, clinicians, staff and other support personnel.
- Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- Familiarity with the DICOM and HL7 Standards.
- A comprehensive understanding of workflow in a medical imaging environment.
- American Board of Imaging Informatics (ABII), Certified Imaging Informatics Professional (CIIP) designation preferred.
PrimaryLocation :
California,Los Angeles,Regional Service Center
HoursPerWeek : 40
Shift :
Day
Workdays :
Mon, Tue, Wed, Thu, Fri
WorkingHoursStart : 07:30 AM
WorkingHoursEnd : 04:00 PM
Job Schedule :
Full-time
Job Type :
Standard
Employee Status :
Regular
Employee Group/Union Affiliation :
NUE-SCAL-01|NUE|Non Union Employee
Job Level :
Individual Contributor
Job Category :
Imaging & Radiology
Department : 199 S LOS ROBLES - Imaging Application Support - 0806
Travel :
Yes, 10 % of the Time
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