Studio Manager - Los Angeles, United States - Orangetheory Fitness -- West Coast Fitness

Orangetheory Fitness -- West Coast Fitness
Orangetheory Fitness -- West Coast Fitness
Verified Company
Los Angeles, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Title:
Studio Manager


Direct Supervisor:
Regional Sales and Operations Manager


Status:
Salaried exempt


Location:90049


COMPANY DESCRIPTION

_West Coast Fitness_


West Coast Fitness is a leading franchisee of Orangetheory Fitness with 50+ studios in Los Angeles, San Francisco's Bay area, Sacramento, and Ohio.

Our mission is to lead, support, and inspire the Orange Passion.

We do this by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration.

We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy. Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break records, innovate with intention, and continue to expand our reach - many of our original teams are still with us today


_Orangetheory_*_ Fitness_**Led by highly skilled coaches, each Orangetheory workout incorporates endurance, strength, and power elements through a variety of equipment including treadmills, rowing machines, TRX Suspension Training, free weights, and more. As a heart-rate-based total-body group workout, OTF combines science, coaching, and technology to guarantee maximum results from the inside out. The result is more energy, visible toning, and a supercharged metabolism for MORE caloric afterburn, MORE results, and MORE confidence, all to deliver you MORE LIFE.


JOB DESCRIPTION
The position of Studio Manager (SM) is seen as an integral role within the West Coast Fitness (WCF) organization. They are responsible for the total oversight of their designated studio with a special focus on sales and operations.

The Studio Manager position is a full-time position that demands a top-tier leader to maintain and grow the overall success of their studio.

The SM is a highly trusted individual with access to sensitive and confidential information.

The SM is responsible for creating a positive, high-energy, respectful OTF studio environment with the utmost professionalism, tact, and discretion.

The SM is responsible for maximizing sales profitability, streamlining studio operations, and supporting recruitment/optimal staffing within the studio.

In addition, the SM is responsible for assuring that all levels of the studio organization perform in line with the expectations for each role (Sales Associate, Assistant Studio Managers, Fitness Coaches and Dual/Single Head Coaches) The SM will report to the Regional Sales and Operations Manager/Regional Team.

This is a salary-exempt Monday-Friday role (with periodic exceptions to working weekends such as in-studio and out-of-studio events) with monthly bonus opportunities.


ESSENTIAL DUTIES & RESPONSIBILITIES

  • Foster the Orangetheory community and culture inside and out of the studio
  • Develop and execute new member acquisition and retention plans alongside the marketing team
  • Proactively address your studio's hiring needs by identifying your team's strengths and areas of opportunity
  • Recruit, hire and develop a stellar sales team
  • Ensure all companywide initiatives are executed in/out of the studio
  • Acknowledge your team's wins and show gratitude
  • Provide inthemoment feedback and coaching to your team when necessary
  • Oversee the onboarding, training, and development of all new fulltime, parttime, and ASM new hires
  • Be an expert on studiospecific and companywide operational procedures and policies
  • Demonstrate a solutionoriented mindset and ability to execute within company standards in any situation
  • Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met
  • Use discretionary judgment to ensure OTF brand standards are being followed and communicated with ROM
  • Ensure studiolevel goals & operating budgets are achieved
  • Perform monthly evaluations of Sales Associates/Assistant Studio Managers and provide mentoring for improvement
  • Evaluations should include a oneonone meeting to review performance notes.
  • Plan, attend and help execute a _minimum _of (1) community event per month and ensure the Sales Team has a presence
  • Strategize and execute a Monthly Marketing Plan (B2B, Guerilla Marketing, Community Events, Brand Awareness, Partnerships + Sponsorships, etc.)
  • Attend quarterly Regional Sales Workshop
  • Ensure that the facility is clean, maintained, and operationally sound
  • Provide and maintain the highest level of customer service
  • Must possess the ability to resolve conflict
  • Engage and monitor Slack Communication

QUALIFICATIONS
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_Education: _Bachelor's Degree in a related job field, a plus
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_Knowledge + Experience: _Minimum of 1-2 years of previous sales experience (highly preferred); minimum of 3-5 years of retail or equivalent management experience; minimum 2 years of recruiting, hiring, and developing experience; experience in the Health and Fitness Industry (preferred); experience in customer service/hospitality (preferred
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