Front Desk Receptionist - Racine, United States - Familia Dental

Familia Dental

Verified Company

Racine, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

_Our Racine, WI clinic is looking for __F_
_ront Desk Receptionists to join their team_

About the Company

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people.

Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day.

Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career.

Benefits offered:

Health, Dental and Vision Insurance
401(k) Retirement Plan
Paid Holidays & Time Off
Access to Financial Advisors
Basic Life & AD&D Insurance
Voluntary Life Insurance
Voluntary Short-Term & Long-Term Disability

Job Purpose

To effectively and efficiently check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided.

Responsibilities:

Greet and check in patients
Answering the phone and scheduling appointments
Maintain patient accounts and records
Knowing and understanding insurance plan rules and protocols and able to follow them
Having patience and ability to be sensitive to patient emotions
Ability to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor.
Verify patient's insurance
Insure all record keeping requirements are fully and accurately completed
Submit claims to insurance companies
Notify Office Manager of equipment trouble or general safety concerns
Attend and participate in morning huddles, chart reviews and regular office meetings.
Follow company policy and procedures
Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality.
Other tasks as assigned.

Qualifications/ Skill Sets

Excellent customer/patient service and verbal communication skills.
Ability to read, write, speak and understand information and effectively present information oneonone with patients.
Basic computer knowledge
Experience with dental management software experience is preferred
Ability to work in fast paced, patientfocused environment.
Organizational skills and Detail oriented
Interpersonal and Listening skills
Requires excellent customer service skills.
Previous dental office experience preferred but not required.
Training Provided