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    Room Attendant - Charleston, United States - Avocet Hospitality Group

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    Description

    Job Description

    Job Description

    ** $500 Sign-On Bonus **

    Charleston's first-ever hotel dedicated to the arts, The Vendue, inspires guests and team members alike with an ever-changing canvas of art for all the senses. Providing the ultimate guest experiences through a culture that values our team members is our number one priority. Time and again we excel in this pursuit as evidenced by our many accolades and awards in the industry. Start a new career journey with creativity, fun, and passion at The Vendue

    WHAT WE HAVE TO OFFER

    Location:

    • Located at 19 Vendue Range, Charleston, SC 29401, The Vendue is in the heart of Charleston's French Quarter and Art District.
    • Steps away from Waterfront Park, Charleston City Market, and Rainbow Row, along with other historic attractions, shopping, and dining.

    Hourly Pay:

    • $15.00 per hour full-time. Overtime will be paid at time and a half for any hours over 40 in a week.
    • Sign-on bonus: $250 awarded after 3 months of employment and an additional $250 will be awarded after 6 months of employment.

    Benefits:

    • A culture that values curiosity, boldness, intentionality, and delight
    • Opportunities for internal growth and development
    • Paid Time Off & Paid Holidays
    • Affordable medical, dental, and vision insurance plans
    • Company provided life insurance
    • Short & Long Term Disability and Accident and Critical Illness Insurance
    • Traditional 401(k) and Roth 401(k) with employer matching of up to 3.5%
    • Referral program & Employee Assistance Program & Tuition Reimbursement Program
    • Discounts at all Avocet-owned hotels and restaurants

    WHO WE ARE LOOKING FOR

    The Vendue is seeking to hire a top-notch Room Attendant with a passion for hospitality We desire to hire someone who is detail-oriented, and who takes pride in, and responsibility for, cleanliness and special touches in our guest rooms.

    Primary Duties & Responsibilities:

    • Thorough cleaning of guest rooms using proper procedures, tools, and cleaning supplies
    • Restock guest supplies and amenities with approved items in guest rooms.
    • Ensure all appliances and plumbing in guest rooms are in working order.
    • Remove trash to proper receptacles.
    • Leave guest rooms ready for inspection to company standards.
    • Respond to guest inquiries and requests.
    • Perform turn-down duties to specifications when assigned.
    • Monitor and report necessary repairs and replacements.
    • Adhere to all safety guidelines.

    Note that this is not an inclusive list and team members are at times asked to assist with other tasks to best serve the business. Other tasks may be assigned by the Executive Housekeeping Manager or other managers.

    Job Requirements:

    Education & Experience:

    • A high school diploma or equivalent. An associate's or bachelor's degree in tourism, hospitality, or hotel management is a plus.
    • 1+ years of experience as a Room Attendant
    • Familiar with the industry's best practices.

    Skills & Abilities:

    • Commitment to guest satisfaction and service excellence.
    • Accuracy and speed in executing assigned tasks. Ability to work under pressure, be organized, be self-motivated, and work well with others.
    • Ability to read, speak, and understand English and communicate with the team (using a translator app if necessary).
    • Ability to learn and perform all essential job functions accurately and safely with minimal supervision.
    • Ability to work varied schedules based on business demands including holidays and weekends.

    Working Conditions:

    Equipment to Be Used:

    • Various cleaning tools including vacuums, mops, brooms, dusters, and chemicals.
    • Washer, dryer, and iron when necessary.

    Physical & Mental Requirements:

    • Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires
    • Ability to stand for long periods of time.
    • Frequently required to use hands and arms to reach and handle. Frequently required to climb, balance, stoop, kneel, and crouch.
    • Requires manual dexterity sufficient to handle equipment and utensils.
    • Must be able to push, pull, lift, and carry up to 35 pounds.
    • Ability to adapt to an ever-changing and sometimes stressful work environment.

    Work Environment:

    • While primarily an indoor job, one must be able to walk outside in a variety of weather conditions.
    • Will work primarily in guest rooms as well as public areas and laundry room on occasion.

    The working conditions described are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    WHO WE ARE

    The Vendue is not traditional in its aesthetic, vibe, or the way we serve our guests. Neither is this position. We're here to shake things up to bring our guest experience to the next level–with some flair, and a touch of showmanship. You'll have everything you need to shine - great location? Check. An epic rooftop bar? Best in the city 200+ piece curated art collection? Yup, but we don't want to brag. We could go on. But we are missing one thing - YOU. What level of creativity, fun, beauty, and inspiration can you bring to the team? Can you match our moxie? We'd love to find out. To learn more, visit

    EOE/DFWP


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