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    Customer Service Representative Sales - Lebanon, United States - American Telephone and Telegraph Company

    American Telephone and Telegraph Company
    American Telephone and Telegraph Company Lebanon, United States

    2 days ago

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    Description

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    **Customer Service Representative Sales**

    ** Lebanon, Virginia**

    **Customer Service Representative Sales**

    ** Lebanon, Virginia**

    **exciteexcite**

    Put your customer skills to work on the front line of our operations.

    **Credit & Collections**

    As a Representative in a Credit & Collections Call Center, youll take a lead in keeping our customers connected. You will deliver a positive experience while working with customers to bring their overdue accounts current. Providing top-notch customer service with empathy and innovative solutions is what will deliver the answers our customers need while also delivering a best-in-class experience.

    **Customer Service**

    As a Customer Service Representative, youll be part of a team of professionals dedicated to assisting customers with billing issues, technical questions, or just providing general help regarding their service. Youll accomplish all of this using various tools and systems, as well as through your research savvy and resolution skills.

    **Loyalty (Retention)**

    As a Representative in a Loyalty Call Center, youll use an empathetic ear to deliver strong conflict resolution and relationship building skills to retain our valued customers. You will use your talents to offer customized solutions and transform a frustrated exchange to a best-in-class customer experience.

    **Credit & Collections**

    As a Representative in a Credit & Collections Call Center, youll take a lead in keeping our customers connected. You will deliver a positive experience while working with customers to bring their overdue accounts current. Providing top-notch customer service with empathy and innovative solutions is what will deliver the answers our customers need while also delivering a best-in-class experience.

    **Customer Service**

    As a Customer Service Representative, youll be part of a team of professionals dedicated to assisting customers with billing issues, technical questions, or just providing general help regarding their service. Youll accomplish all of this using various tools and systems, as well as through your research savvy and resolution skills.

    **Loyalty (Retention)**

    As a Representative in a Loyalty Call Center, youll use an empathetic ear to deliver strong conflict resolution and relationship building skills to retain our valued customers. You will use your talents to offer customized solutions and transform a frustrated exchange to a best-in-class customer experience.

    **Credit & Collections Representative**

    **Customer Service**

    **Loyalty (Retention)**

    **Sales**

    **Technology Support**

    **Call Center**

    A high school diploma or have earned your GED

    At least one year of customer service/sales work experience

    Familiarity with Windows computers

    **Benefits**

    Invested in your satisfaction and continued success.

    We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think were a pretty great place to work. Were just trying to rack up some bonus points.

    Lets start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

    **Compensation**

    Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

    **Tuition Assistance**

    Heres another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

    **Insurance Options**

    Lets start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

    **Compensation**

    Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

    **Tuition Assistance**

    Heres another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

    **Insurance Options**

    Conditional job offer

    Drug screening and background check

    Congratulation and welcome to AT&T

    Review this page and make sure this role is what you would expect

    Complete online application

    Complete the assessment Phone Interview

    In-person interview and role-play

    Conditional job offer

    Drug screening and background check

    Congratulation and welcome to AT&T

    Review this page and make sure this role is what you would expect

    Complete online application

    Complete the assessment Phone Interview

    In-person interview and role-play

    Conditional job offer

    Drug screening and background check

    Congratulation and welcome to AT&T

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