- Associate's degree required.
- Three or more years of functional experience in related field of work.
- An equivalent combination of experience and education may be considered.
- Daily - 55%: Communicates with students to achieve student debt resolution. Directs student telephone contact to discuss their debt status. Emphasizes the importance of debt repayment to the student. Negotiates repayment plan with the student. Advises the student of the possibility of collections action. Effectively communicate student, contractor, and internal department problems to the immediate supervisor.
- Daily - 20%: Researches and responds to student debt disputes. Researches student debt in the college financial system. Advises collection agency of research results in writing. Attaches research results document to internet based Unisearch. Inserts appropriate comment on the college financial system.
- Daily - 5%: Processes unopened collections correspondence returned to the college. Verifies current address in the college financial system or NetSearch. Enters system comments and resend correspondence if necessary.
- Daily - 5%: Processes student returned checks. Bills student immediately and schedules grace period to pay outstanding balance. If outstanding balance remains unpaid, processes bills through either the internal billing service or external collection agency, blocking future check acceptance in the college financial system. Updates student account status in the college financial system. Generates report of those accounts entering collections. Places accounts in collection over the internet.
- Daily - 5%: Processes outgoing student billing documents. Collates the documents and envelopes through the folder/sealer. Delivers the sealed documents to the mail room.
- Quarterly - 5%: Processes requests for emergency short term loans. Receives the promissory note from student financial services. Processes disbursement request in the college financial system. Creates processes, and images a receivable contract for the short term loan.
- Daily - 5%: Performs related duties as assigned.
- Research skills; identifying problems; solving problems; extracting important information.
- Organizational skills; handling details; time management.
- Knowledge of general accounting procedures
- Position abilities include working directly with the student population in a positive manner to address outstanding debt issues. The incumbent also works directly with the college student financial services staff and the outside collections contractors to facilitate resolution of student account issues.
- Strong knowledge, understanding and skills in area of responsibility; including an understanding of concepts and principles of related areas and functions.
- Ability to manage own work to job and performance standards. Ability to participate as an active team member
- Ability to lead a group of employees
- Requires intermediate to advanced knowledge of computer systems, i.e. Microsoft Office Products as well as specialized computer systems
- Ability to interact and effectively communicate with a diverse employee and student population
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Specialist, Credit - Fort Lauderdale, United States - Broward Community College
Description
Job Profile SummaryUnder limited supervision, the purpose of this job is to perform accounting functions as assigned in area of Credit and Collections. Functions may include data entry for billing or payment of invoices, reimbursements, computations, processing and verification of accounting entries, reviewing and preparing financial reports, research and resolve credit and collections issues with regards to customers and outside agencies; perform other duties as assigned.
This position allows eligible veterans and their spouses to claim Veterans' Preference pursuant
to Florida Statute 295. Certain servicemembers may be eligible to receive waivers for
postsecondary educational requirements, in the employment by the state and its political
subdivisions and are encouraged to apply for the positions being filled.
Applicants claiming preference are responsible for providing required documentation at the
time of submitting application.
For information on obtaining a DD 214 visit
records/ or call
Minimum Education:
Respect for Others
Demonstrates respect for team members and constituents by valuing their contributions toward the goals of the work unit and the College. Maintains professionalism and contributes to a cohesive work environment
Teamwork
Cooperates and collaborates with individuals & groups that supports the mission and values of the College
Contributes to an inclusive, respectful, and empowering working environment that welcomes varing perspectives
Flexibility & Adaptability
Adapts approaches as situations in the work environment changes. Supports change based on the environmental needs, emerging technologies, and system upgrades
Technical Expertise
Effectively applies concepts, theories, methods, tools, techniques, and expertise in area of discipline (i.e. HR, Finance, Student Affairs, etc.)
Continuous Improvement & Learning
Actively develops one's own skills and explores opportunities for personal learning and continuous development within the job's functionality and in support of the goals and mission of department, division and the College
Job Title
Specialist, Credit & Collections
Position Number
P
Job Status
Full time Temporary
Department
Accounts Receivable
Location
Cypress Creek Administrative Center
Pay Grade
713
Salary
$36,800 - $43,240 - Salary commensurate with education and experience.
Work Shift
First Shift
Work Schedule
Monday - Friday/Weekends/Varies
Hours Per Week
40
Posting End Date
Open Until Filled
Comments
To be considered for this position, a completed online employment application along with a resume is required.
Designated Essential Personnel
No
FLSA Status
Non-Exempt
Position Classification
Professional Technical Staff (PTS)
Special Instructions to Applicant:
For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to or fax to , stating clearly the position name(s) and position number(s) the transcript is to be attached to.
Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date.
**Please note that multiple documents can be uploaded in the "Resume/CV/Transcript/License/Certification" section of the application**
Please refer to link with the instructions on how to submit an application with multiple documents.
Employment is contingent upon successful completion of the required background screening process.
Broward College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes.
Diversity and Inclusion are a priority at Broward College
Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification.
For inquiries regarding Title IX and the college's non-discrimination policies, contact the Vice President for Talent and Culture at , Broward College, 6400 NW 6th Way, Fort Lauderdale, FL
Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at
Disclaimer
The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities.
