- Required to demonstrate knowledge of basic residential and commercial construction as well as general window and door product understanding. Act as the fenestration expert for assigned accounts and customers, including in depth knowledge of competitive landscape.
- Persuasively demonstrate Pella windows and doors and provide measuring and accurate quoting services to customers as required. Serve as the link between the company and the customer.
- Understand customer business and programs to ensure cohesiveness.
- Responsible for the total control, direction, planning and development of territory in producing overall results.
- When working with contractor partners, verify annual data, orders, and contractor insurance is current and compliant or obtain contractor insurance certificates as needed.
- Execute selling activities to reach objectives established for territory. Provide input on strategic initiatives to increase sales and profitability.
- Manage a personal budget for for travel and training expenses.
- Engage in research activities including surveys and other forms of market analysis. Provide feedback to management on effectiveness of initiatives at the store and/or customer level, analysis of competitive activity within the region, and overall market trends.
- When applicable, serve as a Pella Corporation representative at important area and regional events with exposure to key account customers and business partners. Develop relationships with local industry or trade groups. Attend events as needed.
- Expected to utilize customer relationship management software (Salesforce).
- Demonstrate proficiency with Microsoft Office in every day work.
- Accurately read, interperet and takeoff blueprints in order to effectively instruct customers how to acquire and grow their new construction builder business.
- Develop strong business relationships with customers and key stakeholders.
- Be able to plan, schedule, coach and train others on selling strategies and product knowledge skills. Responsible for leading training to assure that customers use installation practices which maintain the integrity of the product.
- Communicate regularly with Sales & Marketing Management to provide input and feedback regarding product, programs and policies.
- Assist accounts in developing builder relationships in order to acquire and maintain new business opportunities. Comfortable interacting with architects/designers, builders/contractors and homeowners.
- Has a working knowledge of all integrated systems/process understanding and practices self-development via online courses and/or other opportunities.
- Monitor MyPella for product updates and keep an updated awareness of competitive products.
- Must be able to travel when necessary. Must maintain a valid drivers license.
- Promote and facilitate continuous improvement activities in the department.
- Complete SDX personal development curriculum and other growth assignments.
- Selling Skills
- Territory Management
- Training Skills
- Relationship Building
- Professional, proactive demeanor
- Customer Satisfaction
- Planning, Organization and Time Management
- Negotiation skills
- Problem Solving
- Initiative
- Executing business plans
- Product and Industry Knowledge
- Budget Management
- Excellent Communication and Presentation skills
- Technologically Savvy
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Sales Specialist - Rockford, United States - Pella
Description
- ExternalThe Sales Specialist role is a 12-18 month position that is part of the Sales Development Experience early career rotational program. This role will support personal development and prepare the Team Member for future opportunities with Pella. This is a customer facing role with revenue generating responsibilities. A Sales Specialist is expected to represent Pella Corporation's high quality brand, products, and services by building relationships with, influencing, and training customers in various channels. A competitive, socially assertive individual will be motivated by variety, working independently, and achieving sales goals in an assigned territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES MAY include the following. Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. S./B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
COMPETENCIES
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questionsfrom groups of managers, clients, customers, and the general public by demonstrating excellent verbal communication skills
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
COMPUTER SKILLS
Proficient in Microsoft Office and Pella Proprietary Systems.
CERTIFICATES, LICENSES, REGISTRATIONS
None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
The noise level in the work environment is usually moderate, but loud when at job sites.
