National Patient Safety Quality Management Director - Houston, United States - International SOS

Mark Lane

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Mark Lane

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Description

Job description:


Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States.

These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit.

Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females.


Mission:


CBPs Office of the Chief Medical Office (OCMO) employs a family medicine model to provide frontline medical care for persons in CBP custody.

This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners), clinical support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants), and other support staff (Patient Safety Risk Managers and Electronic Health Records Specialists).

These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed.

OCMO is committed to ensuring a system of care that is ethical, responsible, and accountable through surveillance and monitoring activities that are in place.

DHS/CBP Contracting Officer Representative (COR) and/or Contracting Officer, as applicable


BASIC REQUIREMENTS:


Licensure/Certification:

Education/Experience:

  • Graduate from an accredited baccalaureate Registered Nurse Program located in a State, the District of Columbia, or a U.S. territory. The degree issuing institution and/or program must be accredited by an entity recognized by the U.S. Department of Education.
  • Must have a minimum of five years of clinical experience in direct patient care as a registered nurse and at least three years of experience in risk management, patient safety, and quality management.
  • Experience in detention/correctional healthcare, ambulatory care, or a pediatric care setting encouraged, but not required.
  • Supervisory experience preferred, but not required.

Duties and Responsibilities:


  • Responsible for the creation and management of a comprehensive quality, health, safety,
and risk management program

  • Ensures the medical units' obligations under prevailing state and federal guidelines pertaining to quality, health, and safety are met
  • Creates and manages a proactive standardized Risk Management Plan that fully addresses risk and incident management across all medical units, and adheres to DHS, CBP, federal, and state (if applicable) policies and guidelines
  • Supervises and manages the duties and activities of the Patient Safety Risk Manager (PSRM) at each sector/region
  • Creates, implements, and executes a Quality Assurance and Performance Improvement Plan to include process and outcome initiatives, training, monitoring, evaluation, and quarterly summary reports to promote a safe work environment, and quality patient care
  • Collaboratively oversees and manages the identification and review of all incidents, to include Medical Sentinel Events
  • Works collaboratively with the National Medical Director on the completion of Root Cause Analyses of all medical sentinel events, to include tracking, trending, and managing any implementation plans resulting from the Root Cause Analysis and addressing any improvements recommended
  • Develops and maintains a tracking system for all incidents, noting trending, and any
significant findings in a quarterly summary as part of the Medical Quality Management

  • Creates and implements Standard Operating Procedures and Policies for the medical units, to include but not limited to guidance on patient care, procedures for performing diagnostic testing, documentation, and medical quality
  • Collaboratively leads the National Medical Quality Management meetings, and oversees the completion of minutes, attendance, and follow through on any items discussed or identified
  • Initiates and maintains compliance with DHS and CBP policies and any overriding standards that may apply
  • Monitors staff compliance with policies and procedures, creates a monthly training schedule for staff to maintain currency with policies and procedures

Duties Cont:


  • Oversees compliance with Clinical Laboratory Improvement Amendments (CLIA).
  • Oversees or is responsible for all support staff competency testing, training completion, and electronic medical record training completion
  • Oversees that all OSHA required training and testing is completed for all staff, and makes recommendations to leadership for any needed supplies, equipment, or processes that need implementation. Oversees the management of the Safety Data Sheets manual in each medical unit, and training on it use.
  • Performs annual inspection of each medical

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