Project Coordinator - West Palm Beach, United States - Statewide Windows & Doors
Description
Why work at Statewide Windows & Doors?
Production/Installation Coordinator
This is a full-time position located in West Palm Beach.
Job Functions
- Coordinate daily/weekly appointments for a team of service technicians and installation crews.
- Work with Installers to solve problems that may occur in the field, making sure they have the proper material and tools needed for the job.
- Understanding of Contract terms
- Schedule services based upon proximity and needs of customer.
- Provide excellent postsales and installation support by updating statuses on appointments or overall jobs to customers.
- Properly result all reported activities within the field from the team of installers & technicians and ensure all pertinent information is documented in the company's software system.
- Regularly analyze project status reports to ensure all outstanding requests for installations are addressed and have an estimated timeframe for completion.
- Summarize daily activities of service team accomplishments and track job progress for management to review.
- Strategically analyze all open projects with management on a weekly basis to ensure appropriate protocols are being satisfied while prioritizing accounts accordingly
- Communicate with the team of installers throughout the course of the day to confirm appointments are being fulfilled in a timely manner
- Work closely with vendors to track covered warranties and issue chargebacks appropriately
- Run reports and analyze service data to ensure Company is collecting any outstanding balances for each service.
- Track installation teams hours/jobs for payroll purposes
Education and Experience
- Minimum of High School diploma required, or equivalent degree of educational achievement. An Associates in Arts or Bachelors is preferred
- Prior experience working with construction management software and/or customer relationship management systems
- Experience within the Window and Door industry accompanied by specific designations to the South Florida region is highly preferred and a BIG PLUS
Compensation
- Highly competitive base salary based on experience with opportunity for annual performance bonus
- The Company offers a benefit package along with paid time off
Pay Frequency
:
Bi weekly
Pay:
$50, $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location:
In person
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