Project Coordinator - West Palm Beach, United States - Statewide Windows & Doors

Statewide Windows & Doors
Statewide Windows & Doors
Verified Company
West Palm Beach, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description

Why work at Statewide Windows & Doors?

Production/Installation Coordinator
This is a full-time position located in West Palm Beach.


Job Functions

  • Coordinate daily/weekly appointments for a team of service technicians and installation crews.
  • Work with Installers to solve problems that may occur in the field, making sure they have the proper material and tools needed for the job.
  • Understanding of Contract terms
  • Schedule services based upon proximity and needs of customer.
  • Provide excellent postsales and installation support by updating statuses on appointments or overall jobs to customers.
  • Properly result all reported activities within the field from the team of installers & technicians and ensure all pertinent information is documented in the company's software system.
  • Regularly analyze project status reports to ensure all outstanding requests for installations are addressed and have an estimated timeframe for completion.
  • Summarize daily activities of service team accomplishments and track job progress for management to review.
  • Strategically analyze all open projects with management on a weekly basis to ensure appropriate protocols are being satisfied while prioritizing accounts accordingly
  • Communicate with the team of installers throughout the course of the day to confirm appointments are being fulfilled in a timely manner
  • Work closely with vendors to track covered warranties and issue chargebacks appropriately
  • Run reports and analyze service data to ensure Company is collecting any outstanding balances for each service.
  • Track installation teams hours/jobs for payroll purposes

Education and Experience

  • Minimum of High School diploma required, or equivalent degree of educational achievement. An Associates in Arts or Bachelors is preferred
  • Prior experience working with construction management software and/or customer relationship management systems
  • Experience within the Window and Door industry accompanied by specific designations to the South Florida region is highly preferred and a BIG PLUS

Compensation

  • Highly competitive base salary based on experience with opportunity for annual performance bonus
  • The Company offers a benefit package along with paid time off

Pay Frequency
:
Bi weekly


Pay:
$50, $80,000.00 per year


Benefits:


  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location:
In person

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