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Service Manager
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Service Manager
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Service Manager
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Service Manager
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Refugee Client Services Manager
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Client Services Manager
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Automotive Service Manager
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Customer Service Manager
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Technical Services Manager
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Field Service Manager
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Customer Service Manager
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Commercial Services Group Manager
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Regional Field Service Manager
2 weeks ago
Crystal Clean, LLC Birmingham, United StatesJob Description · Job DescriptionCrystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers ...
Regional Field Service Manager - Birmingham, United States - Heritage-Crystal Clean, Inc.
Description
Crystal Clean (CC)is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
Purpose:
The Regional Field Services Manager will be responsible for overseeing the growth of the region's field services business.
Field services is defined as all services for performed for customers that do not run through our traditional branch network.
These services include (but are not limited to) lab packaging, industrial cleaning/ tank cleaning, facility decontamination, facility closures, hazardous waste transportation and disposal, bulk waste transportation and disposal.
This position will be responsible for meeting end of period quota goals and drive growth through servicing existing customers, and a network of approved contractors through our Branch Sales Managers and Branch Managers.
The Regional Field Service Manager will ensure compliance with health and safety performance and regulatory laws in the performance of their projects, as well as ensuring all projects are performed to the standard and satisfaction of our customers.
Specific Duties:
Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all HCC safety guidelines
Overall responsibility for sales, growth and facility operations within a specific geographic area as defined by the company
Plan, direct, and monitor activities of all sales personnel
Responsible for quality, on-time performance of all customer services assigned to the branch each sales period
Responsible for administering job task specific training of all branch personnel
Responsible for ensuring branch personnel maintain compliance with all company required training
Assist or accompany Route Sales & Service Representatives and Branch Sales Managers during sales activities as necessary
Fill in for absent Route Sales & Services Representatives as needed to continue providing quality service to branch customers
Maintain inventory of branch products
Complete all required paperwork accurately and
Tabulate and report daily/weekly branch sales results to management
Responsible for maintaining facility and personnel compliance with all applicable Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), and Department of Transportation (DOT) regulatory requirements
Responsible for maintaining an operable and compliant fleet at the facility while working in conjunction with fleet department management
Achieve sales quotas for total revenue and new customer development
Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
Performs other related duties as assigned
Position Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required.
Core Competencies and Specific Skills
Strong communication skills and attention to detail
Ability to interact with customers, sales branch employees, and other corporate departments
Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Ability to train, coach, and develop a staff of sales representatives
Work Experience:
3+ years of previous sales and operational experience required, and/or related HCC or environmental services industry experience
Previous experience with environmental services highly preferred
Proficiency in Microsoft Office applications
Education, Certificates, Licenses, or Designations:
High School Diploma or its equivalent
Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake, HAZMAT and Tanker Endorsement
Motor vehicle record (MVR) that meets or exceeds HCC's published standards including, but not limited to the following;
Seat belt and cell phone violations
Excessive speeding
DUI, suspension and/or multiple vehicle collisions
Personal Protective Equipment*:
Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical Requirements*:
Frequent lifting of materials that typically weigh 54-80lbs
Frequent pushing/pulling of 16-55 gallon drums or larger containers of waste/product using HCC-approved equipment for safe material handling, drum weight may exceed 400lbs
Frequent lifting of hoses weighing up to 55lbs.
Frequent climbing of ladders to access approved waste streams
Occasionally pulling/dragging of hoses weighing up to 55lbs each
Frequent lifting of grates, manhole covers, and other plates to access approved waste streams
All applicants must pass the pre-employment physical including drug & alcohol screening
Must be willing to undergo a background check in accordance with local laws and regulations.
Crystal Clean LLC is an Equal Opportunity Employer.
Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.