- Utilize experience and partnership skills to help other families and the systems that serve them.
- Establish and maintain strong effective relationships with the Program Supervisor and/or Manager, Philadelphia Family Voices staff, management, and key stakeholders.
- Establish and maintain strong effective relationships with members of the community that we support:
- Families and youth
- General public
- Community agencies and organizations
- The Philadelphia child serving systems [Department of Human Services (DHS), Juvenile Justice (JJ), Early Intervention (EI), Behavioral Health and Autism related services and programs
- Schools and Education System
- Community Behavioral Health (CBH)
- Administrators/ staff of Philadelphia Department of Behavioral Health & Intellectual Disabilities (DBHIDS).
- Promote a positive public image of all PFV programs and serve as a representative in assigned committees, task forces, as well as other meetings.
- Promote and model high ethical, professional and respectful behaviors both within Philadelphia Family Voices and externally.
- Participate in regular 1:1 supervision and team meetings as scheduled.
- Participate in all required agency staff meetings.
- Attend required trainings.
- Attend all required meetings/conference calls in the community in a professional manner.
- Gather and provide data as assigned.
- Other duties as assigned.
- Assist families in navigating educational, therapeutic, and social services systems; identify and address gaps in insurance and/or waivers; work with families in solving problems related to the care of their child or youth.
- Coach families to develop advocacy skills and make informed decisions; serve as an emotional support and positive role model to parents and caregivers.
- Provide education, training and resources to parents and caregivers to enhance their capacity to meet their child's overall wellness needs; link families to other supports and provide "warm hand-offs" to other services including CBH care managers.
- Schedule regular meetings with assigned families, preferably in-person; attend meetings with families; maintain documentation of all provided services through our electronic database. Follow workflow and documentation expectations as outlined in the Philadelphia Family Voices' program manual.
- Along with families, identify needs and develop goal plans and action steps to achieve their goals; review and update plans as needed.
- Adhere to the Philadelphia Family Voices family support empowerment and family-driven model and philosophy in providing community-based peer-to-peer support to parents of children and youth with behavioral health or ASD diagnoses.
- Utilize knowledge of service systems and the range of resources available for children, youth and families; share knowledge effectively during family meetings and consultation with professionals.
- Facilitate support groups, workgroups, trainings, and presentations; represent Philadelphia Family Voices at resource fairs and other community events.
- Enter participant data in the Electronic Healthcare Records/ Program Database system upon intake.
- Ensure that all participants' contacts and forms are documented in EHR/Database according to agency polices.
- Document all services and activities (i.e. trainings, system meetings) according to agency policies.
- Parent/guardian with direct experience raising a child with autism spectrum disorder who has utilized the local child serving systems.
- Ability to use lived experience to support other families.
- Two years' experience/knowledge of Philadelphia child-serving systems and resources for children/adults with autism or behavioral and/or mental health challenges including diagnostic process, early intervention, special education/IEP process, and treatment options.
- One years' experience with fee-for-service programs, and/or knowledge of billable services, and/or documentation of services.
- Completion of Family Peer Support training and Autism Family Peer Support* training within 3 months of hire.
- Child Abuse, FBI Fingerprint, and Criminal Background Clearances.
- Reliable mode of transportation.
- Knowledge of or training in Systems of Care and trauma informed care.
- Experience with Child and/or Family Advocacy.
- Experience with administrative tasks, such as tracking/monitoring data, documentation, etc.
- Experience working with and understanding of billable service with the Medicaid system.
- Philadelphia County Resident.
- Demonstrated effective written and verbal communication skills.
- Ability to interact with families and other external parties effectively and professionally, including multi-disciplinary teams.
- Possess excellent computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, ADP and other relevant software.
- Ability to be flexible, collaborative, and creative.
- Dependable with strong time management and organizational skills.
- Excellent communication, listening and interpersonal skills including public presentations.
- Negotiation and conflict resolution abilities.
- Utilizes a strength-based perspective.
- Ability to maintain regular and punctual attendance; available for flexible work schedule including evenings and weekends as needed.
- Able to sit/work at a computer and perform general office functions.
- Able to travel within the community that may not be handicap accessible, including stairs.
- Able to use public transportation and/or drive around the city, including in inclement weather.
- Able to carry computer equipment to external sites as needed.
- Able to communicate clearly with others; possible exposure to vulgar or inappropriate language or gestures.
- Philadelphia Family Voices office,
- ZOOM or other approved digital meeting platforms,
- Community settings and schools,
- Family's homes,
- Treatment programs and Children's Crisis Response Center (CRC),
- Family Court,
- Community Behavioral Health office.
-
Peer Navigator
3 weeks ago
Oaks Integrated Care Cherry Hill, United StatesJoin our team today and immerse yourself in a rewarding career for years to come · As a Peer Navigator, you will work with youth ages 14-21 that are in a resource home placement and involved with The Division of Child Protection and Permanency. Travel throughout Atlantic, and Ca ...
-
Anti-Trafficking Peer Coordinator
2 days ago
The Salvation Army Philadelphia, United States Regular Full timeOverview · : The Anti-Trafficking Peer Coordinator will provide intensive peer support to confirmed and suspected survivors of human trafficking identified within the Philadelphia Department of Human Services and Police Assisted Diversion Program. The · Anti-Trafficking Peer Co ...
-
Certified Investigator
3 weeks ago
COMHAR Philadelphia, United States ContractJob Type Contract Description At COMHAR, it's our mission to provide health and human services that empower individuals, families, and communities to live healthier, self-determined lives. COMHAR provides a full array of recovery-oriented and quality-focused services. Our servic ...
-
Program Manager
3 days ago
Thomas Jefferson University Philadelphia, United StatesResponsibilities · The Multidisciplinary Program Manager should be a passionate, innovative, driven, technically capable, problem-solver who will lead highly visible, multidisciplinary projects/programs within Jefferson's Comprehensive Parkinson's Disease Center. The program man ...
-
Release of Information Specialist
5 days ago
UnitedHealth Group Philadelphia, United States Full timeRegister for our virtual career event supporting this position · Apply and then chat 1:1 live with our Recruitment team · 6/13/ 10:00am-1:00pm CST · Register at Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. ...
-
Violence Recovery Coordinator
1 week ago
Perelman School of Medicine University of Pennsylvania Philadelphia, United States Full timeDescription · The Violence Recovery Coordinator (VRC) will provide trauma-informed peer mentorship for violently injured individuals treated at Penn Trauma through the Penn Trauma Violence Recovery Program and assist the Violence Recovery Specialist and Supervisor. The VRC will ...
-
IT Project Manager
1 week ago
Sia Partners Philadelphia, United StatesSia Partners is a next-generation consulting firm dedicated to creating state-of-the-art narratives for transformation and innovation and deploying them at scale. Our goal is to deliver superior value and tangible results to our clients as they navigate the digital revolution and ...
-
Lymphatic Nurse Coordinator
3 days ago
The Children's Hospital of Philadelphia Philadelphia, United States Full timeJOB DESCRIPTION SHIFT: · Day (United States of America) Seeking Breakthrough Makers · Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop ex ...
-
Clinical Research Coordinator A
1 week ago
Perelman School of Medicine University of Pennsylvania Philadelphia, United States Full timeDescription · The Penn Center for Community Health Workers (PCCHW) is a nationally-recognized hub for Community Health Worker (CHW) research, patient care, and dissemination. CHWs, hired from within local communities, provide social support, advocacy, and navigation to patients ...
-
Service Design Strategist
3 weeks ago
City of Philadelphia Philadelphia, United States Full timeJob Description · Salary: The maximum salary for this role is $95,000. · Position summary : · As a Service Design Strategist with a focus on design research, you'll: · Lead research-driven service improvement projects and multiple, concurrent projects and priorities, including d ...
-
Behavioral Health Care Navigator
1 week ago
Tower Health Philadelphia, Pennsylvania, United States PermanentResponsibilities: · The Behavioral Health Care Navigator is part of an interdisciplinary team and responsible for completing enhanced screening, connecting families to onsite resources at SCHC and offsite referrals, and maintaining contact with families to ensure barriers to rece ...
-
Trauma Informed Peer Specialist
1 week ago
PMHCC, Inc. Philadelphia, United StatesPosition Summary: · The Trauma Informed Peer Specialty (TIPS) program will blanket the City of Philadelphia with population health focused and trauma informed peer services. The Trauma Informed Peer Specialist position will work as part of a specialty workforce of Certified Peer ...
-
Trauma Informed Peer Services Supervisor
1 week ago
PMHCC, Inc. Philadelphia, United StatesPosition Summary: · Trauma Informed Peer Services Supervisor will provide supervision and support to certified peer staff (CPS, CR5, CHW, CAPS, etc.) and Recovery Advocates with lived experience assigned to the Trauma Informed Peer Specialty program. This position will also colla ...
-
Peer Specialist
6 days ago
Merakey Philadelphia, United StatesExternal Description · Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Peer Specialist to join our team at our program in Philadelphia, PA. · Earn $16.4 ...
-
Certified Peer Specialist
4 days ago
Northeast Treatment Centers Philadelphia, United StatesSeeking Certified Peer Specialist to serve as part of dynamic integrated care team · ?At NET, we offer innovative CCBHC (Certified Community Behavioral Health Clinic) services designed to provide our clients all the essential support services they may need, including peer support ...
-
Release of Information Specialist
3 weeks ago
UnitedHealth Group Philadelphia, United StatesOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
-
Recovery Support Specialist
2 days ago
Temple University Philadelphia, United StatesReference #: Description · Grade: T22 The link below will give you information about the University's "T" salary structure. . · A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant ...
-
Peer Recovery Specialist
3 weeks ago
Temple University Philadelphia, United StatesGrade: T23 · The link below will give you information about the University's "T" salary structure. · Learn more about the "T" salary structure. · A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experie ...
-
Family Peer Support Specialist
3 weeks ago
GREATER PHILADELPHIA URBAN AFFAIRS Philadelphia, United StatesJob Description · Job DescriptionProgram Summary · Philadelphia Family Voices is Philadelphia's first and only family-legacy organization. As a family legacy organization, the mission of Philadelphia Family Voices is families helping families navigate and improve child-serving sy ...
-
Supported Living Specialist
3 weeks ago
JFK Behavioral Health Center Philadelphia, United StatesJob Description · Job DescriptionPosition Overview: JFK manages a semi-independent residential site for nine individuals with mental illness in the Germantown section of the city. Our Supported Living Specialist support residents by: · Providing a full range of supportive care ne ...
Family Peer Navigator - Philadelphia, United States - GREATER PHILADELPHIA URBAN AFFAIRS
Description
Job Description
Job DescriptionProgram Summary
Philadelphia Family Voices is Philadelphia's first and only family-legacy organization. As a family legacy organization, the mission of Philadelphia Family Voices is families helping families navigate and improve child-serving systems by creating opportunities for education, empowerment, advocacy and support.
Position Summary
Reports to: Program Supervisor
Direct Reports: None
Status: Non-Exempt; 35-hour workweek; may include evenings and weekends
The Family Navigator is responsible for providing confidential support, mentoring, advocacy, and guidance to families of children and youth with behavioral health and/or autism spectrum disorder within multiple or complex systems. The Navigator creates an individualized roadmap that spans the array of services, from evaluations and education to treatment and other supports, ensuring that the roadmap and peer services are accurate, specific, and aligns with the families self-determined needs and priorities. Over time, as the family's needs and priorities further develop and change, the goal of the Navigator is to continuously meet the family where they are with flexibility, empathy, and knowledge.
Summary:
Key Duties & Responsibilities:
Administrative
Program and Staff Responsibilities:
Electronic Health Record (EHR) Data Base
Education, Knowledge, Skills & Abilities:
Minimum Experience
*the Autism Family Peer Support training is required for Navigators on the ASD Team only
Preferred Experience Requirements
Minimum Education Requirements
High School Diploma or GED.
Required Skills
Physical Requirements
Working Environment
Work in a variety of settings, including but not limited to:
Reasonable accommodation will be made to enable individuals with disabilities to perform essential job duties.
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.