- Greet patients in a prompt, courteous and helpful manner.
- Accurately and expeditiously review registration and update patients' demographic information
- Verify insurance eligibility and benefits and document appropriately
- Ability to triage patients and appropriately schedule them
- Notify patients of and collect on copays and past due balances
- Check out procedures including scheduling future appointments and outside testing
- Knowledge of EMRs and ability to accurately import information into the appropriate EMR system.
- Knowledge of cancellation procedures as it pertains to booking slips and reschedules.
- Verify procedure codes and diagnosis codes on orders are matching and alerting the appropriate individuals to rectify any inconsistencies.
- Remain accountable and follow through on all commitments made to patients.
- Other duties as assigned
- Communication Proficiency
- Customer/Client Focus
- Skilled Multi-tasker
- Attention to Detail
- EMR Systems
- HIPAA compliance
- High School Graduate or equivalent
- Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
- Experience with Microsoft Office (Word, Excel and PowerPoint).
- Discretion to work with confidential information
- Knowledge of HIPAA Regulations
- Pertinent job-related experience and Medical Terminology
- Bilingual Spanish or Portuguese a plus
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ASC - Front Desk Receptionist - Warwick, United States - Ortho Rhode Island
Description
Job Description
Job DescriptionOrtho Rhode Island is a world-class group of talented providers and professionals, all working together to offer value and quality in everything we do. Each Ortho Rhode Island team member is dedicated to thinking like a patient, and to offering the best experience in our industry, driven by our core values: delivering on our word, respecting each other, innovating in orthopedics, valuing every individual, and engaging our community.
The Front Desk is responsible for maximizing daily patient and clinical services by greeting, registering, and checking out patients in a friendly and efficient manner. They also direct vendors and visitors as needed to proper contacts.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. This role requires frequent walking, standing, and sitting and also bending, stretching and periodic lifting of up to 50 pounds.
Position Type/Expected Hours of Work
This is a full-time, Monday through Friday position. Shifts will be assigned in advance and can vary between the hours of 5:30am to 5:30pm.
Travel
No overnight travel is expected for this position.
Required Education and Experience
Preferred Education and Experience
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.