- Handling incoming and outgoing phone calls
- Direct phone calls to appropriate Personnel
- Assist all guests and associates
- Omni Prompt Response Help Line
- Wake-up calls
- Responding to guest requests
- Learn and disseminate basic hotel information
- Empathetically listen to guest inquiries and provide appropriate responses
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
- Ability to accurately and efficiently input information into computer systems
- Ability to work cohesively with co-workers both within and outside of your department
- Ability to compute accurate mathematical calculations
- Ability to think clearly, quickly and make concise decisions
- Ability to prioritize, organize and follow up
- Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
- Previous customer service experience
- Previous hotel PBX/front desk experience is strongly preferred
- Previous cashiering experience is preferred
- Previous guest relations training is preferred
- Must be able to work flexible shifts including overnights, weekends, and holidays
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Medical Group Alaska Corpus Christi, United StatesLeidos QTC Health Services is the nation's largest provider of disability and occupational health examination services. We are passionate about our country's veterans and service members, united as a team and inspired to make a difference. Leidos QTC Health Services is dedicated ...
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MCR Hotels Corpus Christi, United StatesThe Night Auditor at theTownePlace Suites Corpus Christi is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). · ESSENTIAL FUNCTIONS: · Primary responsibilities include ...
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Capital Senior Living Corpus Christi, United StatesFind your joy here, at The Waterford at Corpus Christi, a Sonida Senior Living community We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more · The Waterford at Corpus Christi, a premier ret ...
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PBX Telephone Operator - Corpus Christi, United States - Omni Hotels
Description
LocationCorpus Christi Hotel
Located in the lively downtown Marina District, the four-diamond Omni Corpus Christi Hotel offers newly renovated rooms with spectacular views of the Corpus Christi bay.
Situated along 131 miles of Texas coast, there are virtually limitless choices for water sports, including year-round sailing, swimming, snorkeling and some of the worlds beat deep-sea fishing.
All are just moments away from this spectacular Corpus Christi hotel.
The Omni Corpus Christi Hotel associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.
If you are a friendly, motivated person, with a passion to serve others, the Omni Corpus Christi Hotel may be your perfect match.
Job Description
The PBX Operator is responsible for directing and assisting guest and associates with communication needs in accordance with Omni Standards and, when scheduled, providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay.
As PBX:
The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
