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    Senior Training Analyst - Crestline, United States - Metro Nashville Government

    Metro Nashville Government
    Metro Nashville Government Crestline, United States

    3 weeks ago

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    Senior Training Analyst
    $74,117.92 Annually
    Location
    Job Type
    Job Number
    24337E
    Department
    Human Resources
    Opening Date
    04/23/2024
    Closing Date

    5/6/2024 11:59 PM Central

    Description
    Questions
    Position Description

    This role resides within the Training Division of the Central Human Resources department of Metropolitan Nashville and Davidson County Government.

    The Central HR Department is committed to assisting our customers, both internal and external, by providing information and support in such areas as recruitment, compensation, benefits, training, and employment relations The Training Division provides a myriad of services to all of our 55+ departments.

    Employee training is a critical component of retaining a highly qualified and diverse municipal workforce and providing opportunities that promote professional development and to foster a safe, healthy, and productive work environment that will allow us to provide quality services to the public.

    Possesses expertise in mandatory, soft skills, and leadership training course development and delivery for in-person, virtual, and blended learning formats.

    Has in-depth knowledge and experience with online training development tools.

    Demonstrates proficient level of administering a learning management system (LMS) to include course inventory, employee training records, and generating relevant reports.

    Performs related duties as required.
    Generally, this position has a hybrid work schedule with 2 days in the office and 3 days virtual work.
    Typical Duties
    The ideal candidate will possess advanced to expert level in the following:

    Soft skills content design (creating programs, curriculum, logistics, presentation design, etc.) and facilitation (in-person and virtual) for diverse educational and experience levels in both leadership and individual contributor perspective.

    Technical skills, including Microsoft Office products, i.e., Excel, PowerPoint, Outlook Inbox management.
    Collaboration skills, including giving/receiving feedback and implementing constructive feedback edits.
    Organizational and time management skills, including managing/completing multiple, concurrent, and interdependent projects and tasks, and meeting all deadlines.
    Problem solving skills, including defining the problem, determining the cause, identifying/selecting alternative solutions, and implementing the solution.
    Attention to detail, including written/oral communications and training materials.

    Works within a learning management system (LMS), including creating courses, classes (offerings), recording employee training records, and troubleshooting LMS issues.

    Creates and maintains the training schedule, including space logistics (location, room(s), etc.).
    Reviews, assesses, and updates online and instructor-led training materials.
    Uses online course development software to develop training content/courseware for instructor-led and online programs.
    Minimum Qualifications

    Bachelor's Degree from an accredited college or university and three (3) years of professional training experience, including course content design and development and instructor-led and virtual class/workshop delivery.

    For this specific position, substitution will not be considered
    Candidates with accreditations earned in a foreign institute are encouraged to apply.

    Note:
    Per Metro Ordinance No.

    SO All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

    Preferred Experience, Knowledge, Skills, and Abilities
    Experience in administering a formal learning management system, i.e., Oracle, etc.
    Experience in Adobe Captivate, Articulate, or similar online development application
    We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

    Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

    Requests for ADA accommodation for the recruitment process should be directed to
    Full-time, Civil Service positions -10 Vacation Days per year (increasing after 5 years of service)
    12 Paid Holidays per year
    Public Safety - Sworn and Civilian positions -20 vacation days per year
    3 Personal days per year
    12 paid holidays per year
    Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
    Full-time, Non Civil Service positions - contact hiring department for benefits information
    Seasonal/Temporary positions - no benefits offered.
    01
    Do you have a valid Driver License?
    Yes
    No
    02
    What is the highest level of education you have completed?
    No Diploma
    High School Diploma or equivalent
    Associate's Degree
    Bachelor's Degree
    Master's Degree
    03
    How many years of professional training experience do you have?
    Less than 2 years
    2-3 years
    4-5 years
    6 or more years
    04
    Briefly describe your training delivery (in-person and/or virtual) experience.
    05
    Do you have professional experience in designing course content and development and delivering instructor-led and virtual class/workshops?
    Yes
    No
    06
    If you answered "yes" to the previous question, briefly describe this experience.
    07
    Indicate in which online training development application(s) you have experience.

    (select all that apply):

    Captivate
    Articulate
    Lectora
    Other
    None
    08
    If you selected "other" in the previous question, list specific application(s).
    09
    Briefly describe your experience working within a learning management system (LMS), i.e., HCM Cloud (Oracle), proprietary system, etc.
    Required Question
    Agency
    Metropolitan Government of Nashville & Davidson County
    Address
    Phone

    Website
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    Please verify your email address Verify Email

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