Product Sales Support Administrator - Tempe, United States - US Foods, Inc.

US Foods, Inc.
US Foods, Inc.
Verified Company
Tempe, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

This role requires someone that can go into the office at least 2 days per month, at the 43rd Ave and Buckeye location. Typical pay is around $24.00 to $26.00 per hour depending on experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Act as the central point of contact for Area hub and market DCs for all internal sales inquiries related to product, specifications, availability, scheduling, and substitutions.
  • Execute sample policy to obtain samples for customers and/or Territory Managers
  • Develop and maintain current knowledge and resources to be able to answer questions regarding, but not limited to product availability, delivery schedule, broker contact and line information, product information and specification, product selection and substitutes.
  • Prioritize requests based on urgency and customer status.
  • Develop broker and vendor contacts along with using internal resource pool to independently address and follow up on sales inquiries.
  • Develop product category knowledge in order to suggest substitute product when necessary.

SUPERVISION
None


QUALIFICATIONS

Education/Training:
College degree or equivalent distribution or food service supply chain experience required.

Related Experience:

Minimum 2 years of purchasing, merchandising, sales or customer service experience is required, preferably in a foodservice distribution environment.

Previous US. Foods experience preferred. PRISM skills preferred.

Knowledge/Skills/Abilities:
Must be proficient in the use of Microsoft Office especially Microsoft Word and Excel. Must be extremely organized, analytical and possess highly developed written/oral communication and interpersonal skills. Must be external and internal customer service focused.

Ability to research, escalate and follow up on inquires with a great sense of urgency including times when that communication requires input from internal resources not located in the same building.

Must have the ability to overcome objections and obstacles with a solution based attitude.


Physical Requirements:

NA
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