Receptionist (Concierge) - Melbourne, United States - Sonata East at Viera

Sonata East at Viera
Sonata East at Viera
Verified Company
Melbourne, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position Details:


  • Employment: Full-Time

Inspiration lives here
:


At AgeWell Solvere Living, we don't just offer you a job; we invite you to become part of a dynamic team that champions your potential.

Just as we honor the legacies of those who reside in our communities, we celebrate the dreams of those who work alongside us.

Imagine a workplace where your efforts make a meaningful impact on lives, where your ideas are valued, and your growth is nurtured.

That's the spirit of our culture - supportive, inclusive, and empowering.


Job Summary:

The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community.


Concierge Procedure:


Essential Functions:


  • Provides positive first impression to all who enter the Community.
  • Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
  • Greets all visitors in a friendly, courteous, and professional manner.
  • Screens and requires visitors to "sign in" at reception desk.
  • Notifies Residents of visitors.
  • Instructs Resident's visitor according to Resident's instructions.
  • Receives and processes incoming mail.
  • Accepts all outgoing mail/packages.
  • Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned.
  • Maintains and updates Emergency Phone Number Log and keeps log at frontdesk.
  • Maintains and updates emergency contact information on each Resident andkeeps information at front desk.
  • Assists managers with various clerical responsibilities.
  • Pages staff as necessary.
  • Takes RSVPs for special functions, as necessary.
  • Oversees signup for scheduled transportation.
  • Hands out maintenance requests forms and passes them onto EnvironmentalServices Director.
  • Performs other duties as necessary, to include light housekeeping duties.

Compliance and Safety:


  • Follows all emergency procedures.
  • Understands all safety policies and procedures.

Communication:


  • Communicates effectively with all staff.
  • Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately.

Education/Experience/Licensure/Certification:


  • High School Diploma required.
  • Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities.
  • Requires considerable initiative and judgment.
  • Must have wordprocessing and clerical skills.
  • Must be able to work flexible hours and participate in holiday activities.

Physical Requirements:


  • Physically able to bend and reach.
  • Physically able to sit for extended periods of time.

Miscellaneous:


  • Required to work weekends and holidays as assigned.
  • May be required to work on shifts other than the one for which hired.
  • May be required to work extended hours (up to 16 hours per day).
  • May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses.
  • Background, criminal, and drug tests as required by HR policies and procedures.
  • May be asked to submit to random drug test during employment.
  • May have their picture taken and image used in social media or community advertising.
  • May be video recorded from devices installed by families in residents' apartments.
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