General Merchandise Associate - Saint Augustine, United States - Adamec Harley-Davidson

Adamec Harley-Davidson
Adamec Harley-Davidson
Verified Company
Saint Augustine, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Commitments and Expectations

  • Demonstrate the Values, and Guiding Principles of our dealership;
  • Demonstrate professionalism to both our internal and external customers;
  • Adhere to company and dealership policies and guidelines, in addition to any department or jobspecific expectations;
  • Act as an ambassador to the dealership, and the Harley-Davidson brand, at all times.

Essential Functions

  • Greet guests and customers in a courteous and friendly manner and using the C.U.S.T.O.M. sales process;
  • Communicate sales, promotions, and new merchandise to customers;
  • Assist customers with their selections and offer additional products or services that complement the purchase;
  • Maintain interaction with multiple customers if necessary to maintain individual satisfaction;
  • Maintain communication with customers regarding special orders or backordered items;
  • Address customer concerns and complaints quickly, confidentially, and by demonstrating our commitment to excellent customer service;
  • Oversee and process incoming inventory, transfers, and shipments, including customer followup;
  • Ensure displays are stocked, clean, dustfree and appealing to customers, and restock as necessary;
  • Participate in training to remain current in merchandising and inventory control issues;
  • Participate in periodic physical inventory counts;
  • Maintain knowledge, qualifications, and certifications through H-D training programs, as needed;
  • Assist with setup, organization, and staging of special events;
  • May act as a backup for Shipping/Receiving position, if needed;
  • Support, promote, and get involved in the Help Sell, and Motorcycle Referral, programs.

Job Specifications

Physical and Mental Demands:

  • Constantly moves around the sales floor for > 75% of shift;
  • Frequently operate handheld, pointofsale and inventory equipment;
  • Occasionally work more than 8hours per day, and on the weekends;
  • Occasionally move or transport objects that weigh > 25lbs.

Working Conditions:

  • Occasionally exposed to loud noises, fumes, and other toxic chemicals.

Position Requirements:

  • High school diploma, or equivalent;
  • Superior communication and customer service skills;
  • Flexibility to meet the demands of the season, or event;
  • Knowledge and experience with a sales environment, and of the Harley-Davidson brand preferred;
  • Maintain a valid driver license (motorcycle endorsement is optional), and clean driving record.
**Adamec Cycle Sales, Co., Inc. is an Equal Opportunity Employer, and Drug-Free Workplace.
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