- Front Office & Administrative Duties:
- Greet patients and visitors warmly and professionally.
- Manage check-in and check-out processes, verify insurance, and collect co-pays.
- Schedule patient appointments, testing, and follow-ups in collaboration with providers.
- Submit and track prior authorizations, including verifying insurance and submitting required documentation.
- Answer incoming calls and respond to patient inquiries with courtesy and accuracy.
- Maintain up-to-date, HIPAA-compliant records in the electronic health record (EHR) system.
- Ensure the front office area remains clean, organized, and well-stocked with necessary forms and supplies.
- Assist with emergency response protocols by alerting clinical staff as needed.
- Contribute to the onboarding and training of new team members to build support and cross-functional skills.
- Clinical & Patient Care Duties (if MA certified):
- Perform diagnostic procedures such as allergy skin testing, pulmonary function tests (PFTs), and FeNO testing.
- Administer allergy and immunotherapy injections following clinical safety protocols.
- Prepare and maintain allergy serum and oral desensitization vials.
- Monitor and document patient vitals and treatment responses.
- Support physicians and advanced practice providers during clinical consultations and procedures.
- Educate patients and families on allergy and asthma care plans and treatment options.
- Respond to and manage allergic reactions, including emergency interventions when needed.
- Escort patients to exam rooms and prepare for provider exams.
- Assist in preparing asthma action plans, Epinephrine training, and discharge instructions.
- Maintain clean and stocked exam rooms; log refrigerator temperatures and sterilize instruments per protocols.
- Assist with clinical prior authorizations under the direction of a supervisor.
- Additional responsibilities as assigned.
- Education: High school diploma or equivalent required.
- Experience: 3+ years of experience in a front desk, medical receptionist, or Medical Assistant (MA) role.
- Experience with insurance verification, scheduling, and electronic health records preferred.
- Licensure & Certifications:
- Certified or Licensed Medical Assistant (California), if performing clinical duties.
- CPR certification (or willingness to obtain upon hire).
- Skills & Abilities:
- Strong interpersonal, customer service, and communication skills.
- Excellent organizational and multitasking ability in a clinical setting.
- Knowledge of medical terminology and EHR systems.
- Familiarity with HIPAA and OSHA compliance standards.
- Ability to remain composed in fast-paced and emergency situations.
- Commitment to patient confidentiality and high-quality service delivery.
- Preferred Qualifications:
- Prior experience in allergy, immunology, or respiratory care settings.
- Comfort with performing skin testing and pulmonary diagnostics.
- Experience submitting and managing insurance prior authorizations.
- Competitive salary and benefits package, including medical, dental & vision insurance, 401(k) retirement plan with employer matching, and professional development opportunities
- In addition, we offer paid time Off (PTO), sick time, floating holiday and holiday pay
- Opportunity to shape the future of a thriving allergy and asthma practice in beautiful San Diego (and across our expanding network)
- A supportive, mission-focused culture where your contributions directly impact patient outcomes and team growth
- Work in company
Customer Service Representative and Sales Representative
Only for registered members
· Spanish job description below · (Descripcion del puesto en espanol abajo) · Customer Service and Sales Representative (Spanish-Speaking) – Remote (U.S.) · We are seeking a Spanish-speaking Customer Service and Sales Representative to join our expanding team serving the Latino ...
Logan Heights, CA1 week ago
-
cintas is hiring for a service representative in training/bench for our eyewash/waterbreak line of products.this role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and waterbreak water and ice units using the tools provided in o ...
San Diego $45,000 - $75,000 (USD)1 month ago
-
We're seeking a friendly, detail-oriented Client Service Representative (Teller) to join our team and deliver an exceptional banking experience. · ...
San Diego1 month ago
-
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. · Ability to read and interpret instructions, procedures, manuals, and other documents. · Strong verbal and written communication skills. · ...
San Diego Part time1 month ago
-
This is a full-time, on-site role for a Customer Service Representative located in San Diego, CA. · Delivering high-quality customer service by addressing customer inquiries, resolving product or service issues, and maintaining a positive customer experience. · Collaborating with ...
San Diego3 weeks ago
-
As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. · Pay: $19-22/hr based on experience & skill set · ...
San Diego $19 - $22 (USD)2 weeks ago
-
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. · You will greet customers, run the register, cashier make purchase suggestions and sometim ...
San Diego Full time1 month ago
-
As a Route Service Representative (RSR), you'll be the face of UniFirst to our customers, building strong relationships and ensuring their needs are met with reliability, · professionalism, · and care. · ...
San Diego2 weeks ago
-
The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients.Greet customers be responsive and timely with correspondence and problem resolution display a caring attitude develop a rapport with the customer base. · Assist customers i ...
San Diego $19 - $20 (USD)3 weeks ago
-
We believe taking care of our team leads to better service for our customers. You'll enjoy: · Competitive hourly pay: $20–$25/hr (DOE) · A supportive, team-oriented work environment · Opportunities for growth and advancement · ...
San Diego $20 - $25 (USD) Full time1 month ago
-
+This is a full-time, on-site role for a Customer Service Representative located in San Diego, CA. · +<ulstyle= ...
San Diego, CA3 weeks ago
-
Patterson isn't just a place to work, it's a partner that cares about your success. · One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating e ...
San Diego, CA $65,000 - $125,000 (USD) per year1 week ago
-
We are seeking a Client Services Associate / Customer Service Representative to support a fast-paced healthcare laboratory environment. · This onsite contract role focuses on high-volume call handling, customer support, order coordination and internal communication. ...
San Diego, CA3 weeks ago
-
SIGN-ON BONUS OFFERED FOR QUALIFIED CANDIDATES · Successful qualified candidates are eligible for a $1,000.00 Sign-on Bonus, paid out after 90 days of successful job completion. · PetVet Care Centers' San Diego Bay Animal Hospital is currently seeking a Customer Service Represen ...
San Diego $18.50 - $19.50 (USD) Part time1 week ago
-
The Client Services Representative supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience.This person works directly with the Registered Representative(s) to prepare and ...
San Diego $17.80 - $25.95 (USD)1 month ago
-
The Client Services Representative supports Financial Advisors with running their day-to-day Investment practice while enhancing the customer service level and experience. · This role can also be the first step of the career pathing program to future opportunities that require in ...
San Diego $17.80 - $25.95 (USD)3 weeks ago
-
The Patient Access Representative serves as the first point of contact for patients, providers, and partners. This role is responsible for delivering exceptional customer service, efficiently managing a high volume of incoming calls, and ensuring accurate appointment scheduling a ...
San Diego3 weeks ago
-
JOIN OUR HISTORIC TOURS OF AMERICA FAMILY This is a GREAT opportunity to SHINE the spotlight on your CUSTOMER SERVICE skills · Position Summary · This position is the face of Old Town Trolley Tours of San Diego (OTT-SD). The Customer Service Representative gives accurate informat ...
San Diego $65,000 - $125,000 (USD) per year1 day ago
-
We are seeking two Veterinary Client Service Representatives (one full-time and one part-time) to join our team at VCA Bay Park Animal Hospital. · Our hospital is proud of its strong culture of teamwork, collaboration, and mutual support—where helping one another is part of our e ...
San Diego2 weeks ago
-
The Patient Service Representative is key to the success at our labs. To thrive in our ever-changing environment, the PSR is able to multi-task in managing multiple phone lines and various computer systems, · Must be able to demonstrate proficiency of computer applications. · Exc ...
San Diego, CA1 month ago
-
Tarkett in Dalton has an opportunity for a Field Service Representative.The position will call for some work with resilient products as well (LVT, sheet vinyl, VCT, vinyl stair treads, rubber tile wall base etc) · This person would ideally be based out of Southern California Las ...
San Diego1 month ago
Patient Care Service Representative II - San Diego - Modena Allergy + Asthma
Description
About UsModena Health ("MH") and Modena Allergy & Asthma ("MAA") are leading and rapidly growing medical practices specializing in allergy, asthma, and immunology care, with clinics across Southern California and Arizona-and ambitious plans for national expansion. We are physician-led, hospitality-focused, and technology-enabled, committed to transforming allergy care while advancing clinical research and expanding access to cutting-edge medicine.
Known for our high standard of excellence, we provide compassionate, patient-centered care for both pediatric and adult patients. Our model combines hospitality-driven service with innovative technology solutions that streamline operations, improve clinical outcomes, and enhance the experience for both patients and providers.
At Modena, we aim to hire great people, treat them well, and help them find meaning and purpose in our mission. Our dedicated team values collaboration, positivity, and growth while striving to improve lives through expert diagnosis, treatment, and research. We are looking for high-energy, kind, and collaborative individuals eager to grow personally and professionally while making a meaningful impact in the lives of others.
Position Summary
We are seeking a highly skilled and compassionate Patient Care Services Representative II to join our team in a hybrid Medical Assistant (MA) and Patient Services Representative (PSR) role. This unique position blends front office administrative duties with back office clinical support, ideal for someone who thrives in a dynamic and patient-centered environment. This role is non-exempt (hourly) and full-time, working 40 hours per week, Monday through Friday
This role will be based primarily in our La Jolla clinic but may also provide support to other nearby locations within San Diego County. The ideal candidate is adaptable and enjoys collaborating across multiple sites to ensure seamless operations and excellent patient experiences.
Key Responsibilities
The hourly range for this position is $ /hour. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, and experience.
Physical Requirements
Ability to stand, walk, and move throughout the clinic, if applicable, for extended periods; occasionally lift objects up to 25 lbs., bend, stoop, or reach as needed. Frequent use of hands and fingers for patient care and equipment operation. Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable.
What We Offer
California Consumer Privacy Act (CCPA) Notice
-
Customer Service Representative and Sales Representative
Only for registered members Logan Heights, CA
-
Service Representative
Only for registered members San Diego
-
Client Service Representative
Only for registered members San Diego
-
Customer Service Representative
Part time Only for registered members San Diego
-
Customer Service Representative
Only for registered members San Diego
-
Patient Service Representative
Only for registered members San Diego
-
Customer Service Representative
Full time Only for registered members San Diego
-
Route Service Representative
Only for registered members San Diego
-
Customer Service Representative
Only for registered members San Diego
-
Customer Service Representative
Full time Only for registered members San Diego
-
Customer Service Representative
Only for registered members San Diego, CA
-
Customer Service Representative
Only for registered members San Diego, CA
-
Customer Service Representative
Only for registered members San Diego, CA
-
Customer Service Representative
Part time Only for registered members San Diego
-
Client Services Representative
Only for registered members San Diego
-
Client Services Representative
Only for registered members San Diego
-
Customer Service Representative
Only for registered members San Diego
-
Customer Service Representative
Only for registered members San Diego
-
Customer Service Representative
Only for registered members San Diego
-
Patient Service Representative
Only for registered members San Diego, CA
-
Field Service Representative
Only for registered members San Diego