Site Reliability Engineer - Windsor, United States - eTeam

eTeam Windsor, United States

4 weeks ago

Description

Experience level 10+ yrs

Responsible for managing and supporting the enterprise virtual environment which includes:

Improving patch and vulnerability compliance across entire virtual desktop ecosystem
Improving operational support and requests for virtual systems
Overseeing problem management activities and tier-three support in problem / issue escalations
Providing training to operations and engineering staff as needed
Providing troubleshooting expertise for internal and external escalations

REQUIREMENTS:

Qualified candidates should have a bachelors degree or equivalent work experience.
Must have a minimum of 10+ years experience in Information Technology, with 3+ years in desktop / end user systems engineering and administration.
In-depth knowledge of the Windows operating systems in an enterprise environment.
Knowledge of networking fundamentals including TCP/IP, DNS, firewalls, routing protocols.
Comfortable with IT security and compliance best practices
Strong virtual and software troubleshooting skills
Proficient in automated workstation build methodologies
Experience working with software packaging and deployment systems
Proficient in automation and scripting skills (Ansible, Bash, Perl, Python, PowerShell)
Experience working with AWS Workspace, Client Horizon Cloud, Micrososft W365, and/or Microsoft AzureAD
Experience with implementing, deploying, and supporting virtual infrastructure
Extensive familiarity with major application configurations

PREFERRED QUALIFICATIONS:

AWS, Microsoft, or Client Cloud certifications
Responsible, reliable, takes initiative, patient, determined, assertive, inquisitive, has tenacity, and a desire to learn.
Able to communicate effectively with firm personnel at all levels and outside parties as necessary
Has the interpersonal skills necessary to interact and work productively with the Client Services, Infrastructure, Leadership, and Application teams
Able to work independently

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