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customer service representative
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Patient Services Representative
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Patient Services Representative - Sioux Falls, United States - Avera
Description
Join the team atAvera Love Where You Work:
Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless.
Culture:
Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients.
Work where you matter.You Belong at Avera:
Competitive pay, front-loaded PTO and options for free health insurance, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.
Avera has an exciting opportunity to be the first impression of Avera as a Patient Services Representative for patient registration and scheduling.
Position Highlights:
One week of PTO front-loaded and a generous ongoing paid-time off package.
Options for Free Health InsuranceCareer Growth opportunitiesBe a part of a rewarding team while providing outstanding care to a variety of patients.
Job SummaryThe Patient Services Representative (PSR) is accountable for answering the telephone, greets patients, creating and updating patient and insurance information in the system.
Verifies and analyzes health insurance benefits, accepts co-payment and explains payment policies and billing/collections processes. Refers messages to the appropriate person and schedules appointments using proper telephone/ customer service etiquette.Provides Avera Chart information to patients and assists as needed in signing up.
Education and/or ExperienceHigh school diploma or general education degree preferred.
One to two years of experience preferred.
Must be able to perform basic operations on a computer.
Work ScheduleMonday-Friday; 80hrs/2wksPayThe hourly range for this position is listed below. Actual hourly rate dependent upon experience. $ $22.00 per hourWhat Makes Avera Special?