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    Executive General Manager, Services and Equipment - New Hope, United States - Lube-Tech

    Lube-Tech
    Lube-Tech New Hope, United States

    1 week ago

    Lube-Tech background
    Description

    With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Lube-Tech provides an environment where you can love what you do and display your true potential.

    What you will enjoy by being a part of a 2024 USA Great Place to Work certified company:

    A position that is:
    Full Time, Salary

    With top-tier benefits starting DAY ONE including:

    • Medical Plan options, including fertility coverage and free mental health and telehealth coverage
    • Dental, and Vision Insurance
    • FSA/HSA options
    • Paid parental leave
    • Company-provided short-term disability, long-term disability and life insurance
    • Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
    • 401(k) with a generous company match
    • Free virtual exercise therapy and health coaching
    • Pet Insurance Benefits
    • Tuition reimbursement
    • Excellent Paid Days Off
    • 7 Paid Holidays

    Exclusive role benefits:

    • Short-term Incentive Plan (STIP)
    • Long-term Incentive Plan (LTIP)
    • Executive Supplemental Benefits
    • Dress For Your Day (casual dress environment)
    • Work Your Way (hybrid work) - Three days on site with anchor day on Wednesdays
    • Career advancement opportunities
    HOW YOU WILL CONTRIBUTE TO OUR TEAM (Overview & Key Responsibilities):


    We are seeking a dynamic and people-focused General Manager to lead our recognized car wash and automotive servicing equipment company, Reliable Plus.

    The General Manager will be responsible for developing and executing strategies to drive revenue growth and national expansion.

    In this key leadership role, you will oversee a high-performing team of technicians, drivers, sales professionals, and warehouse staff, contributing to their development and ensuring the alignment of their efforts with Reliable Plus' vision.

    The General Manager should be results-driven with a passion for people, innovation, and a proven track record for reliable service with excellent results.

    The General Manager will lead Reliable Plus in delivering on our purpose of making tomorrow a little bit better than today.

    This position will have a key role on our Senior Leadership Team


    • Formulate and execute a comprehensive business strategy tailored to achieve overarching company goals and objectives within the car wash and automotive servicing business, positioning Reliable Plus as a leader in the industry.
    • Cultivate and expand relationships with both existing and prospective clients, ensuring a sustained and growing customer base that aligns with the company's strategic vision and objectives.
    • Provide visionary and transformative leadership to the team, instilling a culture centered around care for people and a dedicated commitment to focusing on our purpose of making tomorrow a step better than today.
    • Assume accountability for the comprehensive financial management of Reliable Plus Service and Sales, exercising strategic direction and oversight to drive financial success and sustainable growth.
    • Analyze and interpret business fluctuations, leveraging data-driven insights to formulate targeted action plans that enhance operational efficiency and control, driving the organization towards continuous improvement and operational excellence.
    • Strategically identify and evaluate new opportunities for acquisitions, expansions, and integration process.
    • Oversee day-to-day operations with a focus on efficiency, quality, and unparalleled customer satisfaction, ensuring that services align seamlessly with the overarching business strategy.
    • Develop and implement operational policies and procedures that optimize workflow, aligning with the strategic vision of Reliable Plus.
    • Utilize analytics to monitor and analyze key performance indicators (KPIs), identifying strategic areas for improvement and implementing initiatives to enhance operational efficiency and
    • Develop and execute high-level sales strategies to not only expand market share but also elevate revenue streams, while concurrently building and nurturing robust relationships with key clients and industry stakeholders.
    • Maintain awareness of industry trends, market conditions, and competitor activities, utilizing this insight to inform strategic decision-making and maintain a competitive edge.
    • Assume full responsibility for managing the financial performance of Reliable Plus, encompassing budgeting, forecasting, and comprehensive financial reporting.
    • Establish and oversee cost control measures, while proactively identifying and capitalizing on opportunities for sustainable revenue growth.
    • Maintain a customer-centric attitude, ensuring reliable service and satisfaction, addressing customer inquiries promptly, and effectively resolving issues to enhance overall service quality.
    • Ensure optimal staffing levels across all departments, recruiting, training, and developing a high-performing team aligned with Reliable Plus' values.
    • Advocate and display our values of Reliable Plus, fostering a team culture that embodies "We Build Relationships, We Think Differently, We Do What is Right, We Love What We Do, and We Work Safely."
    • Demonstrate executive-level accountability for team safety and ensure compliance with all relevant industry regulations, safety standards, and legal requirements.

    WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

    Education:

    • Bachelors degree in Business Administration, Management, or related field.

    Experience and/or Training:

    • Carwash industry, automotive servicing equipment industry experience or capital equipment experience is preferred.
    • 15+ years related sales, operations, and leadership experience.
    • Strong understanding of car wash equipment, technology, and services processes.
    • Extensive knowledge of operations, service, supply chain management, and strategic planning
    • Exceptional strategic planning and execution skills.
    • Excellent communication, negation, and interpersonal skills
    • Demonstrated financial acumen with the ability to analyze, interpret and communicate financial data.
    • Experience with acquiring companies (Preferred)
    License/ Certification


    • Valid Drivers License

    Knowledge, Skills, and Abilities:

    • Intermediate Skills with Microsoft Suite (Excel, Word, PowerPoint), Outlook
    • Travel up to 25% of the time
    Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.
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