- Responsible for overseeing all locations to ensure that Service Level Agreements and Quality metrics are met in accordance with client objectives.
- Capture monthly Volume and Quality reports.
- Monthly meet and partner with client site leadership to discuss Service Level Agreement and Quality results.
- Partner with client leadership to discuss issues and recommend solutions quarterly.
- Monitor and approve Labor timekeeping weekly.
- Conduct Annual Performance Reviews
- Maintain procedures and operational structure, evaluate and modify performance measures that are necessary to ensure execution of client objectives.
- Recommend streamlined workflow procedures and enhancements to existing systems.
- Define, plan and monitor staffing requirements, work schedules and service objectives in accordance with client goals. Recommend adjustments as necessary.
- Partner with client to ensure the appropriate and consistent use of metrics and their definitions within the designed Sites.
- Troubleshoot and resolve non-routine customer complaints, including informing Sr. Account Manager.
- Hiring, training and evaluating employees in multiple functions; ensure training materials are developed and implemented, and that staff is trained to support the delivery of client products and services
- Demonstrated ability to partner with all levels of management and build strong working relationships
- Strong analytical skills to assess operations and process problems and develop appropriate solutions/improvements
- Excellent written communication and interpersonal skills;
- Excellent people management skills, to include coaching and mentoring, and creating a work environment that attracts and retains high performing work teams;
- Strong team building skills to include, candidate selection
- Strong ability to plan, prioritize and successfully execute multiple projects and deliverables with little or no direction.
- 1-2 years' experience with Microsoft Office Software (Word, Excel,).
- Excellent computer skills; spreadsheets application ***So, if you are passionate, customer focused and have a high level of join our TEAM.
-
Print / Copier Supervisor
1 week ago
The Millennium Group Latham, United StatesJob Description · Job DescriptionNow is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, p ...
-
Print / Copier Supervisor
1 week ago
The Millennium Group Latham, United StatesJob Description · Job DescriptionNow is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, p ...
-
Print / Copier Supervisor
3 weeks ago
The Millennium Group Latham, United StatesJob Description · Job DescriptionNow is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, p ...
-
New Patient Intake Coordinator
3 weeks ago
New York Oncology & Hematology Clifton Park, United StatesOverview: · **Pay Range: $ $23.48 per hour** · Are you someone who's compassionate and loves a good work-life balance? If your answer is yes, then continue reading · **SCOPE**: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and ...
-
Accounting Clerk
3 weeks ago
CAPITAL CFO+ LLC Albany, United States**Benefits**: · - 401(k) · - Flexible schedule · - Paid time off · Join our team in a job that is making a difference for nonprofits across New York State The New York Council of Nonprofits, Inc. (NYCON) is seeking an Accounting Coordinator to facilitate the daily operations of o ...
-
Patient Coordinator
2 weeks ago
New York Oncology & Hematology Albany, United StatesOverview: · **Pay Range: $ $23.48 per hour** · Are you someone who's compassionate and loves a good work-life balance? If your answer is yes, then continue reading · **SCOPE**: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and ...
-
Bookkeeping Clerk
3 days ago
CAPITAL CFO+ LLC Albany, United States**Benefits**: · - 401(k) · - Flexible schedule · - Paid time off · Join our team in a job that is making a difference for nonprofits across New York State The New York Council of Nonprofits, Inc. (NYCON) is seeking a Bookkeeping Clerk to facilitate the daily operations of our bus ...
-
Care Manager
1 week ago
Ellis Medicine Schenectady, United States**The Living Room program is a groundbreaking mental health crisis diversion program, the first of its kind in the Capital Region.** · Located within the Ellis Mental Health Outpatient Services building, the Living Room is a quiet and comfortable atmosphere for adult clients, cal ...
-
New Patient Intake Coordinator
3 days ago
New York Oncology & Hematology Clifton Park, New York, United States PermanentOverview: · Pay Range: $ $23.48 per hour · Are you someone who's compassionate and loves a good work-life balance? If your answer is yes, then continue reading · SCOPE: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely ...
-
Receptionist
3 days ago
New York Oncology & Hematology Clifton Park, United States PermanentOverview: · Pay Range: $ $18.75 per hour · SCOPE: Under direct supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and signed according to company gu ...
-
Receptionist
1 week ago
US Oncology Network-wide Career Opportunities Clifton Park, United StatesOverview · Pay Range: $ $18.75 per hour · SCOPE: Under direct supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and signed according to company gui ...
-
patient coordinator
3 weeks ago
US Oncology, Inc. Clifton Park, NY , USA, United StatesOverview · Pay Range: $ $23.48 per hour · Are you someone who's compassionate and loves a good work-life balance? If your answer is yes, then continue reading · SCOPE: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely m ...
-
Patient Care Technician- Multi Campus
3 weeks ago
Ellis Medicine Clifton Park, United StatesCHECK OUT OUR NEW PAY RATES · Under the direction and supervision of the Registered Nurse, the Patient Care Technician (PCT) assists the professional staff by performing a variety of paraprofessional and technical functions which contribute to the safety, care and comfort of pat ...
-
Patient Care Technician- Multi Campus
3 weeks ago
Ellis Medicine Clifton Park, United States Full timeCHECK OUT OUR NEW PAY RATES · Under the direction and supervision of the Registered Nurse, the Patient Care Technician (PCT) assists the professional staff by performing a variety of paraprofessional and technical functions which contribute to the safety, care and comfort of pati ...
-
Human Resources Manager
3 weeks ago
US Foods Clifton Park, United StatesESSENTIAL DUTIES AND RESPONSIBILITIES · Ensure a genuine safety culture that fosters employee well-being through engagement and leadership accountability. Role model and prioritize the value of safety at all times. Challenge leaders to set the right tone for safety and hold the ...
-
File Clerks
6 days ago
Nexus Staff Inc. Albany, United StatesJob Title: File Clerks · Employment Type: Contract · Work Hours: 37.5 hrs./week · Work site: 100% Onsite · Location: 50 Wolf Rd, Albany NY 12205 · Job Duration: 6 Months · Closing: 02/26/2024. · Minimum Education:High school graduate or equivalent. · Work Experience:Mini ...
-
Infusion Scheduler
3 weeks ago
New York Oncology & Hematology Albany, United StatesOverview: · Pay Range: $ $25.00 per hour · SCOPE: Under minimal supervision, is responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between patien ...
-
patient coordinator
3 weeks ago
US Oncology, Inc. Albany, NY, United StatesOverview · Pay Range: $ $23.48 per hour · Are you someone who's compassionate and loves a good work-life balance? If your answer is yes, then continue reading · SCOPE: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely m ...
-
Research Coordinator
1 week ago
Albany Medical Center Albany, United StatesDepartment/Unit: · Surgery Vascular · Work Shift: · Day (United States of America) · Salary Range: Min. $21.78/hr - Max $34.85/hr · The research coordinator is expected to provide organizational and management support for multiple clinical trials. The position is accountable for ...
-
Bookkeeping Clerk
3 weeks ago
CAPITAL CFO+ LLC Albany, United StatesJob Description · Job DescriptionBenefits:401(k) · Flexible schedule · Paid time off · Join our team in a job that is making a difference for nonprofits across New York State The New York Council of Nonprofits, Inc. (NYCON) is seeking a Bookkeeping Clerk to facilitate the daily o ...
Print / Copier Supervisor - Cohoes, United States - The Millennium Group
Description
Now is a great time to join our growing company The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education.
With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
*Print/Copier Supervisor – Cohoes, NY $28ph $28ph Responsibilities:
Manage and supervise the daily print/ copier production in a high volume print environment.
Responsible for overseeing all locations to ensure that Service Level Agreements and Quality metrics are met in accordance with client objective s.
Qualifications:
2 to 3 years progressively responsible work experience managing a service/operations unit.
Full Time Years Experience: - 3 years Bonus/Commission: No
